KeyBank
ATMs,
BanksHours:
12 Spencerport Rd, Rochester NY 14606 Hours
About KeyBank
KeyBank is a local branch that consistently provides exceptional customer service, according to the reviews. Customers praise the staff's helpfulness, quick service, and friendly demeanor, with one reviewer describing the employees as "amazing." The branch is particularly commended for its compassionate and competent handling of sensitive situations, such as assisting an elderly customer after the loss of a spouse. Reviewers highlight the branch's attention to detail, financial guidance, and willingness to go "above and beyond" to address customer needs. Despite some negative comments, the overwhelming sentiment is one of trust and loyalty, with long-term customers expressing their satisfaction with the branch's operations and the staff's dedication to providing a positive banking experience.
Most Recent Reviews
June 2023
This branch is always so helpful! Any question I have is answered thoroughly, quick service, and kind staff that always greets me with a smile!
May 2023
Fast ,courteous and professional. I've never seen anyone treated any other way when I'm there
May 2022
My parent bank here since I was kid. Now I bank here for over 20 something years. The staff alway treats my folks with the utmost respect. Taking the time to explain things they don't understand and providing great financial advise for their future. Ms. Downey door is always open when I have question.
More Comments(28)
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