I opened my account at Penfield Rd branch and thought the people there were nice. I recently went to the east ave location. The two bank tellers were absolutely rude and very unwilling to help me. Even the manager was the same. I was so unhappy with the experience I will never ever recommend them to anyone for business.
September 2020
Pleasant, complete service, quick, only positive things to say about this branch’s operations even while during a pandemic!
August 2020
I have never felt as welcome as I feel when I walk into the East Avenue location and I have never not gotten the help I needed when I ask for it, what ever your problems are, the team here always manages to solve them.