Public Storage offers convenient and affordable storage solutions in the Rochester area. With free reservations and the option to skip the counter through their online eRental service, customers can easily find the perfect storage space to fit their needs. The company has been providing personalized attention for nearly 50 years, and their staff, like Cory, Tania, and Mike, are known for their exceptional customer service. Customers praise the reasonable prices and ample storage unit sizes, which have been helpful for students and those needing to store extra belongings. While there have been some issues with locked doors and changing prices, the overall experience at Public Storage is positive, with the staff going above and beyond to assist customers and address any concerns.