Self Storage in Rochester, NY

30 locations found near Rochester
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“I’m please to come to king street store space.. I was greeted with respect and I felt welcomed.. Andrea and Lisa were there the help me with choosing my store unit and got a good one. Andrea was so friendly and we found out that were ice chewer and she got me some, the best ice ever .. lol thank u ladies.. good job”

4.9 Superb106 Reviews

“Super nice people, Kathy & Alex are both super helpful during our storage auction. I’ve been here multiple times and definitely will come back. Thank you guys:)”

4.9 Superb64 Reviews

“Fantastic from start to finish. Nate and Charles were outstanding. Professional, efficient, friendly and extremely careful with all items. This was a long distance move from Rochester to Albany and no easy task, I could not be happier with the service and professionalism of Interior Moving Services. Highly recommend!!”

4.9 Superb43 Reviews

“I never thought I would need a storage unit, but…life happens.After looking at storage options in the Rochester area, I selected CubeSmart on Linden Avenue.I am completely satisfied with the state of the art facility and the helpfulness of the staff.If you are looking for a convenient, well-run storage facility, with a very reasonable pricing structure, I highly recommend talking to the friendly people at CubeSmart.”

4.9 Superb42 Reviews

“It’s very clean and spacious! The customer service is excellent. Angela was very helpful and I appreciate the service she provided. She was very professional and friendly. I would recommend anyone who needs storage to go to Extra Storage and see Angela. She’ll help you find the best solution for your needs.”

4.9 Superb35 Reviews

“The crew I had to move today was great.Alex led the group and what a great leader he was. Checking in with me from the beginning and putting my mind at ease during a very stressful time in my life. He continually during the day wanted to make sure I was happy with how things were going.Lawrence, Melvin and Raymond worked well together and were all courteous, kind, polite and making sure they took good care of things . It truly was like clockwork with them all working together to get the job done.In the end, they also helped me to decide where to put several things as I hadn’t had the time to think ahead with this being a very quick decision that we had to move closer to Rochester.Another person I would like to mention was Rick Stoddard . He was extremely kind and patient to deal with about the move. I am very grateful to all of you .I would definitely recommend this company and especially the crew I had to anyone getting ready to move.Highly recommend”

4.7 Superb97 Reviews

“I rented a space before public storage took over and I’m impressed with how clean everything now is. In my building there was always an odor and the past few weeks I haven’t had that issue anymore. Im pleasantly surprised with the switch. And the tall girl that works in the office is always nice and I see her cleaning with that cart almost everytime I stop to go to my unit. It makes me feel they do care about what I’m storing and want to keep it safe as much as I want it safe.”

4.8 Superb47 Reviews

“Tatai or Tatay is the reason I’m giving 5 stars. she’s so kind and understanding and she really helps but also makes jokes. She’s a perfect staff member I’m glad they have her because it really helps my deaf parents to?”

4.8 Superb37 Reviews

“Joyce at Gibbs St Self Storage deserves a raise. This wonderful person is single-handedly managing this facility on holidays, during the pandemic, and doing it well. Moving is stressful, not only did she demonstrate a class of professionalism I have seen become more scarce since the pandemic, but she did it all with the most infectious positive energy. I can say my move was not only improved, thanks to Joyce, but also my whole day. No buggin, just quality”

4.8 Superb34 Reviews

“This was my first storage unit I’ve ever rented and the experience has been awesome! The manager Kristy was super helpful and knowledgeable and is a great person to work with. The unit itself was clean and spacious.”

4.8 Superb32 Reviews

“This facility is beyond immaculate and safe. Dominique provided the best customer service which is so rare these days. She was beyond understanding and compassionate regarding my situation and made me feel like a million bucks. She was so sweet and kind and took the time to help me through it. She is the reason alone to use this facility. John was also an incredible person who helped me out in jam and very extremely personable and shows he cares for the people who work there and customers. I recommend this place hands down! 10/10 experience. I literally left there feeling like my stuff would be in the best hands.”

4.7 Superb49 Reviews

“Amanda you were great! We had so many questions and you my girl had all the answers! Thank you so much for helping us out with everything. You were such a pleasure to talk to and you made everything so easy. I love the attitude you had and the way you made the experience personable.”

4.7 Superb45 Reviews

“Amanda is truly amazing. She's a true professional here that will make you feel confident when helping with all your rental needs. Truly and highly recommend.”

4.7 Superb45 Reviews

“Easy and affordable! Response time for anything you needed was quickly answered and resolved almost immediately. This storage facility put my mind at ease that my parents things were safe and they needed not to worry. Thank you!!”

5 Superb12 Reviews

“I have worked with Sharon, Angie, now Kate and they are ALL GREAT! Very professional, all are willing to help, I have been there well over a year they call me to remind me and are there to answer questions. I do recommend Life Storage because of the customer service and these 3 ladies.Aubrey T.”

4.6 Superb47 Reviews

“What can I say? I have been with this Facility for 4 Years now & I have never had an issue. The Customer Service is ⭐️⭐️⭐️⭐️⭐️, The Grounds are kept up all year around even during some torturous Winter’s with the Snow & Ice, The Facility is VERY SECURE with many Eyes On It, Camera’s, Gate, Fencing, Etc. . Some people in the comments complain about Rodents & Roaches but in the 4 Years I have been there I have not seen 1 in my Unit but then again I keep my 2 Unit’s VERY CLEAN & VERY ORGANIZED & so I can’t speak on other’s Unit’s but if I have 2 Unit’s & have never had an issue I feel it my be a Customer Maintenance Issue & Not The Facilities.”

4.7 Superb26 Reviews

“Best place for climate controlled long term storage in Upstate NY. Travelled a couple of hours to use the storage facility which is clean and well maintained. Brought the motorhome in October and pulled it out in April in the same exact condition. Everything started up perfectly. Bringing it back this year. Thank you”

4.6 Superb42 Reviews

“I like this storage facility & location better than other storage companies I've rented from. The storage units and climate control building are well built and good quality. It is safe and secure here, Linda & Sharon were very helpful, Thank you.”

4.7 Superb24 Reviews

“As an Operations Manager with a focus on customer experience, I know a thing or two about meeting or exceeding customer expectations. The reviews are high for a reason - these people go out of their way to make storing your items here simple and easy. I live 7 hours away, have never met the staff in person, but was always able to reach Bill for any questions around billing, accessing the unit, and other inquiries. He responds almost immediately and the story never changes over time. Will continue to use them in the future for any other storage needs.”

4.8 Superb17 Reviews

“I was pleased about the visit at your facility! The people there were very helpful and personable! It is very clean and well maintained! I would recommend anyone to people on the professionalism of the people that works there! I want to thank the people for their excellent service!”

4.5 Superb75 Reviews

“Corrigan/United just moved my mom's entire household from Livingston County to Maryland. Rob, our estimator worked with me remotely on Facetime to get an accurate idea of what was being moved, Joanne, our coordinator called and/or emailed several times prior to and during the move to check in on our progress, and our driver Russ, was outstanding, arriving on time and reviewing what was to be done each day with us. The crew worked hard and were able to load up early, which I really appreciated. The delivery crew worked steadily and did a great job too, under Russ's supervision. We had no breakage, which is astounding. Stellar job all around.”

4.5 Superb63 Reviews

“We have been using this facility for cars and storage since my daughter started college three years ago (we are from Cali) and they are BEST! Highly recommend. Great service and facilities and very reasonable prices. We are so grateful for all they have and continue to do to assist us with our needs. Gives me as a parent such peace of mind!”

4.8 Superb12 Reviews

“Had a great experience here. I was building my new salon and needed to store some of my equipment temporarily. The space is clean and secure. Would definitely recommend and personally use them again.”

4.5 Superb28 Reviews

“I had a unit here for about a year and a half. Very friendly staff and automatic electronic payments so I don't have to fuss around with writing and mailing a check. They also have the best rate around Rochester for a 10x20 unit. I inquired into about 20 different units around Monroe County and Empire Storage had probably the best rate with the nicest and newest facilities. The only minor thing about the units is some of them are in a building that has a dirt road instead of asphalt in front of them, which gets VERY muddy in the spring time. But otherwise, very highly recommended!”

4.5 Superb28 Reviews

“The property manager, Rebecca, was great to work with. I received an email and phone call shortly after reserving a unit 9n line to see if I had any questions. She was very helpful and friendly when I arrived to sign the lease.”

4.5 Superb26 Reviews

“I am storing my car for the winter here at Self Storage Depot for the first time. The facility is secure, clean, and the staff is totally polite and professional. A great facility for vehicle storage.”

4.6 Superb14 Reviews

“Even though we eventually did not require storage at that time. I was able to have "all" my questions answered on that first visit. They allow you to use your own key...prices are very reasonable”

4.5 Superb22 Reviews

“Ken’s is THE BEST. I’ve used them twice now in the last couple years when I’ve had to move and they’re amazing. Super fast, friendly guys, very efficient. And reasonable on the pricing, too.”

4.8 Superb5 Reviews

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