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“It was super easy to rent a unit online and I stopped by after to get my keys. Doreen was so sweet! She walked me to my unit and showed me how to use the app :) The whole process was quite seamless.”
“Great experience. The office lady was very convenient and friendly with assisting my wife and my me with closing our account once we cleared our unit out, 10/10 definitely recommend”
“The store manager James Martin was extremely helpful and went out of way to assist me with finding a way to responsibly donate items I needed to take out of store.”
“Rented a storage unit for about 8 months from this location. The units are climate control, There is two elevators which is useful depending on front or back parking, hallways are always clean. The staff are so helpful and literally the nicest I’ve witnessed around. Literally will go the extra mile to make sure your experience is good with the location. Strongly recommended.”
“Excellent agent ‘Kalie’ at the Rochester, NY, East Ave location , helped me sort out some cost issues, and established a stable situation for the future of my storage unit .
She really helps me to regain confidence in the company, and was very professional, and delightful as well.
Very Much Appreciated ..
This lady is a great human being, she managed to help me understand situation, and then helped me solve the problems with understanding ..
Excellent employees are hard to find , this one should get a raise and a promotion.. Public Storage needs to insure that she is a career employee and that she continues to excel in the Public Storage company ..
Thank you so much for making my day, and my ‘storage’ life a little more manageable, and therefore a little more happier ..
Thank you so much
Bless you
Charles Richardson”
“I have used other local storage companies. The covered loading area, temp controlled storage, and the unbelievable helpfulness from the management team make this CubeSmart a game changer! I will be moving all my off site storage to this facility. Excellent!!!”
“When the storage company I was renting from was sold and placed under new management, I knew it was time to find a new place. Public Storage offered me an amazing deal and was able to show me an available unit right away. The entire process was quick, easy, and completely stress-free.
Cory, thank you for your outstanding customer service and for making this transition so smooth! I truly appreciate your help.”
“I rented a unit for about 2 yrs at the 14 Railroad Ave location in Rochester NY. I had to move because I am moving about an hour away. When leaving I had the pleasure of meeting Lisa the new manager for this location. She was very professional and kind. She wanted to find a facility closer to where I was moving but I'm in an area they don't have any units. She answered my many calls for random things and was very accommodating even though I was moving out. If I ever need a unit in an area that she's managing.. she WILL be hearing from me. She really cares about her renters.”
“This facility is so clean with very friendly staff. I've rented storage units several times at Global and have referred my family members to do so as well. We are very pleased with everything! Kudos to everyone.”
“The movers and packers for Corrigan were very professional, polite, clean and helpful with suggestions on where to place the furniture. They made sure we were satisfied with their work and even took the time to go through all of the boxes looking for a lamp shade part which after closer inspection, never existed. I would highly recommend them to anyone”
“The first time I've moved in 41 years! I moved out of state and it was the contents of a house and a barn. Clark Moving made it much easier! Their office staff was so helpful and took the time to explain how everything would happen. The moving team was friendly and polite. I highly recommend them, whether it's a move across town or across the country!”
Open 24 hours
1677 Penfield Rd, Rochester
Self Storage
“The process of setting up this rental unit was so seamless! I spoke with Eri on the phone and they were professional, kind and very informative of how to get my rental unit set up. Thank you!”
“Elijah at the front office was extremely helpful in helping me reserve a new unit. He took the time to talk through my options and help me decide what unit would work best. Elijah was personable, and I genuinely enjoying speaking with him! The interaction with him made my week. Thank you!”
“This is the best storage unit I’ve ever used! Mike always answers his phone and is very helpful. Great pricing for what we were looking for. If I ever need a safe place to put my extra things in the future I’m coming here hands down. Thank you Mike and your team for what you guys do:)”
“Today's my second day I haven't moved in yet but I like the area they're surrounding is very clean cameras are all around the security seems like a great place to be to put my things”
“When the storage company I was renting from was sold and placed under new management, I knew it was time to find a new place. Public Storage offered me an amazing deal and was able to show me an available unit right away. The entire process was quick, easy, and completely stress-free.
Cory, thank you for your outstanding customer service and for making this transition so smooth! I truly appreciate your help.”
“The crew that delivered my Pod was the best. They communicated throughout the morning from first contact to delivery. They were both very friendly and accommodating. Highly recommend”
“The girl who waited on me was very helpful and full of useful tips. I was very pleased with my experience.
I am saddened that the prices go up when the kids from RIT need to store their furniture for summer till they go back to school in September. This punishes everybody else that needs a storage.
You should have a lower price for seniors, we are on a fixed income and cant afford the price increases”
“Had a last minute cancellation from another company and called Ken's Neat Moving. They were able to help the next day and were slightly cheaper than the other company.
The crew was kind , courteous and able to move the bulk of the home ( we just have too much stuff ) and we couldn't be happier.
Would highly recommend then for your next move.
Working with Ken on the phone was great. He went over every detail and they made me feel very comfortable with hiring them.
Thank you !”
“I had an excellent experience with Dewey Self Storage. The staff were always professional and friendly, especially Tom. I would absolutely recommend them to anyone who needs extra space.”
“Perfect experience. Clean, safe, friendly, and very close to RIT. It couldn't have been easier to pack up the whole one-bedroom apartment and drive right up to the storage unit, one car load at a time. Sandy was super helpful with all the paperwork and billing. We'll definitely be back next summer. Thank you!”
“I truly believe that going with Buffalo Road Storage was one of the best decisions I've made in a while! I am renting a unit in the climate controlled building and everything is like new, clean and perfectly maintained and operational. I feel that Buffalo Road Storage is a great value and would recommend anyone to go there for their storage needs! The customer service is also top notch and will go out of their way to assist the renters - especially Donna (She's the best! ) ( :”
“I can't say enough about Richard and his storage units. He was kind, professional and my daughter's items were protected at all times. 10/10 would recommend! Consumable professional! Thank you Richard!”
“I had a unit here for about a year and a half. Very friendly staff and automatic electronic payments so I don't have to fuss around with writing and mailing a check. They also have the best rate around Rochester for a 10x20 unit. I inquired into about 20 different units around Monroe County and Empire Storage had probably the best rate with the nicest and newest facilities. The only minor thing about the units is some of them are in a building that has a dirt road instead of asphalt in front of them, which gets VERY muddy in the spring time. But otherwise, very highly recommended!”
“First experience with renting a storage space. Great experience. Facility was very neat and clean and the staff was helpful and kind. I would recommend and use in the future.”
“This is a great location for both storage units and Uhaul rentals. Everything is well maintained, the management is good, and they never made any billing or scheduling errors unlike many places do. Easy check in and out, secure access and never too busy.”
8:30AM - 4:30PM
1131 W Ridge Rd, Rochester
Self Storage
“A great storage place! We needed to store lots of wood furniture for 6 months and the climate controlled units here kept everything in great shape. The semi moving van was able to drive right up to the unit which made life much easier for the moving crew, esp in bad weather. The entire place is very clean with bright lights, and dry. Their customer service is wonderful, Nick was always helpful, prompt and friendly.”
“So far so good! I've only had it for like an hour now. When I first arrived my unit had been padlocked by someone else but I called and they were very quick to resolve the issue. Got my unit. It's nice and clean and exactly what I was looking for. Super easy to set up online and they have an app which is awesome!”
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“Hands down the best and most professional moving company in Rochester NY. Guys were very friendly, their Forman, Corey is a pleasant person to be around. He was polite professional and knew how move everything without any type of damages. We had a treadmill in the basement that took 4 guys to get it down there and Corey and another guy from his crew got it apart and up by THEMSELVES!!! Just thought I’d share this with anyone thinking about moving, well don’t think too hard about it. Chose Interior Moving Services! Thanks guys!”