Red Wing - Rochester, NY offers an exceptional "Ultimate Fit Experience" for customers seeking the perfect work boots. Years of innovation have led to a tailored approach, where a dedicated Fit Specialist helps customers find the ideal footwear to keep them supported, comfortable, and safe throughout the day. The store also provides comprehensive aftercare, including complimentary oiling and lace replacement, as well as convenient access to minor and major shoe repair services. Customers consistently praise the store's excellent service and knowledgeable staff. Employees are described as informative, kind, and helpful, going above and beyond to ensure a positive experience, even for those with special needs. The store is also noted for its cleanliness, organization, and family-like atmosphere. Customers leave satisfied with their purchases and are eager to recommend the store to their colleagues and the wider community.
I walked in knowing what I wanted. They showed me where they were. Measured my feet, brought out 2 pair. Size 9 regular and 9W. I opted for the wide. I was on my merry way. Ten minutes tops. Perfect.
April 2025
Austin was very informative, kind, and helpful. My time there from walking in, getting my feet tested, to leaving, was the perfect amount of time. I have a tic/studder disorder and felt very comfortable interacting with staff as this condition can often be embarrassing and frustrating to others. Store is also very clean... read full comment
April 2025
Awesome service very helpful I can tell he love his job !!! One I came in the door he received me like if I was a VIP GENTLEMAN !! Hope he be here in my next visit. Great service will recommend to my coworkers.and the world. This is on the Greece NY location !! A+
