Santiago Cigar Factory is a welcoming and friendly cigar shop that offers a great experience for both newcomers and seasoned enthusiasts. Visitors are greeted warmly and often receive personalized assistance in selecting cigars, as the staff, including the owner, are knowledgeable and attentive. The owner takes the time to walk customers through the humidor, explaining different cigar options and helping them find the right cigar for their taste. Many reviews highlight the quality of the cigars, with favorites like the Doble and Triple Ligero noted for their perfect draw and flawless construction. The shop offers a diverse selection, including medium to full-bodied blends, as well as lighter options that are appreciated for their taste and draw. The prices are considered reasonable for casual enjoyment. The lounge area provides a comfortable space for customers to relax, enjoy their cigars, and engage in interesting conversations with regulars. Special experiences such as trying infused cigars or pairing with coffee or whiskey add to the appeal. Overall, Santiago Cigar Factory is praised for its excellent cigars, friendly atmosphere, and helpful staff, making it a great spot for both casual smokers and enthusiasts to enjoy a quality cigar in a cozy setting.
Spending the last 5 years in florida. Spoils folks. And prices are double for less
July 2025
I like the local hand wrapped cigars. A recent comment mentioned the red wine honey cigars so I got a couple to try. They are really amazing and recommend s them. The owner is usually there and provides great advise if your looking to try something new are getting them as a gift for someone.
March 2025
Very helpful with a substantial array of cigars rolled in both Rochester and the Dominican Republic. Thank you!
