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“Walking in I was super nervous since I was the only female there. I wanted to buy a humidor for my boyfriend- right away he made me feel super comfortable! I was afraid I might not be taken seriously but he really took the time to educate me. As soon as I showed him what I saw online he pulled one down off the top shelf, it was perfect. Better than the one I was looking at! Definitely recommend”
“DORienne Obie and terry are my 3 favorite people to see when I enter the store I never feel rushed,stupid or not wanted they know me by now as well I just feel like this isn't just a smoke sho0 but it feels like everyone gets along behind the glass too I also love the guy who has the doggy he seems always happy and great customer service wait a minute I love all these guys everyone is a good pick when they hired them haha xoxo”
“By far the absolute best choice for hand rolled premium cigars in Rochester, NY. Their proprietary selection is outstanding and there’s something for everyone. From mild and flavored/infused cigars for the novice smoker to bold, rich & complex blends for the most discerning palate.
Gary Sr. & Jr. as well as their attentive staff make you feel welcomed and at home the moment you walk through those doors.”
“I bought a knife and a BB gun last week from this place and oh my God the knowledge the man at the store had over every piece of equipment there was astounding. It was my first time in the store and with knives in general aside from the random ones I bought over the years and the time and attention showcase was astonishing. Shout out to the dude with the Ramstien jacket, you the goat!”
“I've been going here since I moved to Rochester about 2 years ago. This shop has tons of product, whatever you need they got. The owner is super friendly and knowledgeable and really just down to earth. I've tried other smoke shops but I always end up coming back to this one, the 30 min drive out of my way to come here is so worth it. Better prices plus better quality plus better people”
“I have 2 other smoke shops closer to my house but I will drive past all of them to Wise Guys because you have a friendly, non-crowded vast product for everything, accomodating inviting and helpful atmosphere with the right people to assist customers. You guys are awesome!”
“I've ordered 2 times from Avernic now. The way they pack the glass for shipping is really good. Tons of bubble wrap. Definitely not going to break. Also great prices and prompt shipping. This place is top notch.”
“Used to come here all the time! But I quit the smoke. So now I pop in once in a while. They are like family, bold and sassy, with high quality love, respect, and all sorts of flavors.”
“Great place to shop they got lots of options and the place looks great. Upgraded from before with new merchandise. I went there as I was passing by work and Rob took care of me and price matched. Appreciate it. ?”
“I am happy that I found this place. The clerk was extremely knowledgeable, courteous, well versed and even recommended good places to eat around the area. The place is clean, there's parking, the products are well faced as well as priced. You have to appreciate good customer service and this place has it. I plan on going back. I have no regrets and plan to continue supporting this business.”
“Love this Place,been going here for years ❤️
I just wish they still had Patruly,the girl wrote it down to get some in and I Appreciate that I hope it comes in?”
“Everyone i have encountered there has been very helpful, very knowledge. As someone brands new to cigar culture, I felt no pressure ave everyone was super helpful. Shout out to Ben, Angus, Chris, Ricky and Oz for all the info, pointers and suggestions. Highly recommend.”
“Helpful, friendly, knowledgeable staff. Owner knows how to run his business well and keeps products stocked regularly. I've tried other shops around Rochester and nothing comes close. Check 'em out!”
10AM - 10PM
597 Stone Rd, Rochester
Tobacco Shops
“Recently decided to kick the cigarette habit so went to puff palace for an e-cig Ryan is who helped us and was friendly and very informative! The store itself is very organized and clean! Alot of great stuff too! ? I will recommend to friends for sure!!!!”
“This place is great. Honestly, if it weren't for this ONE, less than pleasant and condescending employee (think he might be the manager- whitish hair, glasses, whistles a lot...), I'd have given all 5 stars. Every other employee is really great- it's just the one whose rude comments I can't stand.”
“I love the fact that if they say they open at 6:30 they open at 6:30 I love that I get out of work and they're open at 6:30 in the morning. Thank you thank you”
“So I go here quite often to get all my vaping supplies. And honestly is the only place I’m going from now on! They are always so helpful and ready to answer my questions if I have any and they always make me feel welcomed 10/10 would recommend to anyone looking for a reliable and clean place to get all of your vaping needs!”
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“Wonderfully compassionate and knowledgeable staff; very clean; well organized; large selections; points program (but who doesn't have one?); great location. I've been coming here for the last handful of years. We are moving away so I hope to find a shop as awesome as this one again!”