Lyell & Dewey Auto Inc. is a trusted and honest dealership and service center in Rochester. Customers describe the team as friendly, kind, respectful, and upfront, creating a welcoming and family-like atmosphere. They are known for helping people with all credit situations, including those with bad credit who have been turned down elsewhere, often securing a loan quickly so customers can get their car the same or next day. The business stands by their cars and is focused on doing things the right way, not just taking money. Their mechanics are praised for being honest and understanding, clearly explaining crucial repairs versus future needs without pressure, and they are trusted to treat all customers, including seniors, fairly. Services like inspections are done in a thorough manner. Overall, customers report no scammy vibes, feel the team actually cares, and highly recommend them for a great car buying or service experience.
Got me in and out in 15 minutes for my inspection Everybody was very friendly
March 2026
Got a great deal on a Honda CR-V. Chuck is very responsive & helpful. I highly recommend
February 2026
Chuck did a absolutely amazing job. He worked until I was approved for our new car. All the guys here were absolutely amazing and friendly very accommodating it was a pleasure buying from here.
