Lyell & Dewey Auto Inc. is a trusted and honest dealership and service center in Rochester. Customers describe the team as friendly, kind, respectful, and upfront, creating a welcoming and family-like atmosphere. They are known for helping people with all credit situations, including those with bad credit who have been turned down elsewhere, often securing a loan quickly so customers can get their car the same or next day. The business stands by their cars and is focused on doing things the right way, not just taking money. Their mechanics are praised for being honest and understanding, clearly explaining crucial repairs versus future needs without pressure, and they are trusted to treat all customers, including seniors, fairly. Services like inspections are done in a thorough manner. Overall, customers report no scammy vibes, feel the team actually cares, and highly recommend them for a great car buying or service experience.
Literally a in & out for someone with good or ok credit but I went & left with a good car for a back up car great price for it .. I definitely recommend theses guys no scammy vibes at all .. real honest respectful & up front guys!
April 2024
Not sure what the negative comments are about, I had my truck inspected and gone through in a thorough manor. Thanks again, see you next year!
October 2023
Been doing business with them since 1998. Great shop. Nice cars. Chuck is great guy. Dr Barry Craig Garneau Esq
