Unclaimed Freight Mattress and Furniture is a family-owned business located in Rochester, NY, known for its exceptional customer service and high-quality products. Customers appreciate the store's cleanliness and wide selection of new furniture, including beds and couches. The establishment offers a kiosk with additional options, making it convenient for shoppers to find what they need. Many reviews highlight the owner's kindness and willingness to accommodate different schedules and budgets, demonstrating a personal touch that enhances the shopping experience. Delivery services are also praised, with professional and friendly staff who handle the unloading with ease. Customers have noted that financing options are straightforward and manageable. Overall, Unclaimed Freight has built a strong reputation over the years for providing reasonable prices and excellent service, making it a go-to place for furniture needs.
Thank you to Unclaimed Freight. I ruined one of my couch pillow coverings after a year of having them so I immediately called Unclaimed Frieght and Tom assisted me and ordered 2 new pillow covers for me free of charge on May 1st I received a call today to go pick them up. Thank you Tom you are the best. 😊
February 2025
Red was cool but I just never went back there due to the weather I still might order those pillows tho
December 2024
Lots of quality items at great prices; excellent customer service. Would have been 5 stars, but delivery left much to be desired.
