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August 2025 by Hannah Davis
Every time I come here, I'm reminded that other options exist. Employees regularly fail to open the store on time, contradict or make up policies and normal practices for their own convenience, and make it clear that--if I am going to suffer through a trip to the UPS store--I should've picked a different location. They get two stars for doing their jobs sometimes, vaguely, I guess? Note to self and others: Just use Pirate Ship and drop stuff off at your neighborhood UPS box.
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August 2025 by Anna Remus
I drove a friend to an appointment to get documents notarized. Although she had made and confirmed an appointment, the employee on duty said she was not trained to do so and sent us away.
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August 2025 by Laura Farrell
Fantastic, super responsive, very kind! Helped me ship a lost item back home after a trip.
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August 2025 by sherice thomas
I want to ask a question.
I want mail something from my ups store out of state (Washington state) to your UPS store to be picked up in person by someone in that state is that possible?
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July 2025 by Katie Santner
I've been to this UPS Store twice now for multiple drop-offs, and both times Gabby and Nicole were incredibly helpful and accommodating. No matter how many packages I brought in, they handled everything with patience, efficiency, and such a friendly attitude. It really makes a difference when you're met with kindness and professionalism—especially when you're juggling a bunch of returns or shipments. Gabby and Nicole make the whole process quick and pleasant every time. So grateful for their great service!
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May 2025 by Jackson Kinser
The two attendants, Ashley and Nicole, did a great job making sure I received the best package for my multishipment, and Nicole is being trained well.
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May 2025 by LeeAndrew Minor
Ashley and Nicky are rocking it ! Went in and out in less than 2 minutes 😊
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May 2025 by Cliff Ball
I’ve been coming to this store for over 4 years and never had an issue with any of the previous owners . Since the new owner , policies are not customer service oriented . I recently dropped off a amazon package and she put one small
Strip of tape on the box and she said I had to pay extra if I wanted her to put more tape on . Like what?!?! I just wanted to make sure that it didn’t fall out durning transit. She said the owner came in from florida today and thats what he said . I then asked for the owner’s number she said leave a google review. That’s how you provide customer service . That told me all that I needed to know this location is all about making money and not necessarily providing quality customer service
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May 2025 by James Jones
I scheduled an appointment to have a document notarized. To be clear, this location advertises notary services and allows you to make an appointment specifically to have a document notarized. I showed up for my appointment and was told not only that a notary was not present, but that the location does not employ a notary, and that I could not get a document notarized at this location. Truly baffling. Terrible experience.
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May 2025 by Trevor Johnson
Came to the wrong place. Ashley immediately helped to direct me to the right store, taped up my box, gave me an official package to get it shipped right. Even tho my packaged was wrong the service was Allllllright!!!!
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April 2025 by Hot Lockett
I returned (2) packages at this store today, the staff was (superb)!🫶🏽! All of the young ladies were super special !🌹! They all deserve ⭐⭐⭐⭐⭐! This light skinned brother appreciates (all of them)!🤗!
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April 2025 by Ryan Van Alstyne
Excellent customer service 263
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August 2024 by Ronald Wright Jr
My experience has been nothing but productive and pleasant. Char is awesome and always smiling while being solution oriented.
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August 2024 by Ed Hembree
This UPS location, are not honest people working there. I have been lied to and they damaged a shipment and will not honor the damage. I do not recommend anyone do business at this location. Even the manager is not a honest person.
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August 2024 by Huntz Shaikz
Went here for Amazon returns. Showed the barcode and they gave me a receipt. No line. In and out in 4 minutes, can’t ask for better service.
