“I would like to thank the owner and mechanics for checking the diagnostics without an appointment (the breakdown happened on a business trip) quickly and free of charge. They are professionals and good people who are responsive to other people's troubles, thank you very much”
“I am always happy with the service and quick turnaround when I come through Family Automotive. It's the reason why my family and I have been customers for years.”
“I found ER Automotive by chance when I needed a mechanic in the Medford area. From the first phone call, Ed was very helpful and knowledgeable. When I bought the car in, Ed and Mike were very thorough and explained items in detail. If I am in that area again and need mechanic work, I will definitely go back to them!”
“DAVE is gentle and professional he took care of my tires. Honest price and he gave a full check of the truck and i didn’t even ask for. This is how service should be! Great job!”
“HONEST and quick. Don’t bullshit you. Great shop! Great people! English and Spanish! Affordable prices! Been going to these guys for over 5 years now, since the other location to this location and I wouldn’t go anywhere else! Best mechanics hands down!!!!”
“Joe and his staff give excellent service,prices are beyond reasonable, Joe always gives me a heads up what I'll be needing for future service, very happy to have Joe's mobile city tire in my corner”
“I have been coming to this mechanic for about 7 years at this point. Not only do I bring my car here, but I bring all of my family’s cars here. It is hard to find a great mechanic that is honest and efficient. These guys here are a master at their craft.”
“Amazing Shop! The owner and the staff are super professional and make you feel on your first visit like you’ve been a customer for 20 years!! The work they performed came out even better than I could’ve expected. Would recommend to anyone especially somebody with an import or an old VW.
5 ⭐️’s”
“I was looking for a valve body with programmed TCM for my 2009 Nissan xterra. I found several companies who had those in stocks, however none of them came with programmed TCM, ready to install except at JKGJ Transmission. Without Programmed TCM it would have had to be professionally install by a mechanic with the proper software. My husband was a mechanic and could install this part but without software we couldn't finish the install. Fortunately, this part from JKGJ was programmed and we save $$$$ by avoid having to go through mechanic shop. The price was same and even lower than other places that had unprogrammed valve body.
I received my part pretty fast and well packaged. Installation was pretty straight forward and they even gave us the steps for the re-learn process.
That valve body comes with a year warranty so I'm pretty happy. Car is back running. I had some questions that were quickly answered by John.
Really happy with this transaction.”
“Awesome experience. Honest and all pricing upfront. Everyone there was very respectful. I even forgot to get my receipt when I picked up my car and Barry personally dropped it in my mailbox at home. Above and beyond service.”