AmeriCU Credit Union has earned a strong reputation for its helpfulness and dedication over the years. Many members appreciate the support they receive for various financial needs, including auto loans, personal loans, and mortgages. One long-time member highlighted their positive experiences over nearly 30 years, noting the credit union's proactive approach to refinancing when rates dropped. However, some members have encountered challenges with communication, particularly regarding loan approvals. One member faced delays and difficulties in obtaining information about a vehicle loan, leading them to seek assistance elsewhere. Despite this, they received a follow-up call that provided a satisfactory explanation, showcasing the institution's commitment to customer care and personal attention. Overall, AmeriCU is recognized for its outstanding service and dedication to helping members achieve their financial goals, making it a trusted choice for many in the community, especially for first-time homebuyers who benefit from their strong problem-solving skills and support.
I've been with Americu for close to 30 years and they have been very helpful over the years with many auto loans, personal loans, mortgage and a mortgage refi when the rates dropped, their idea, not mine. Good to do business with a local bank.
March 2023
Truly the greatest experience with a bank I’ve ever had . In buying my first home, this team excelled at problem solving and delivering information. David Ross, Cathy Feltz , & Diego Lebaudy our attorney working with them. You all were completely outstanding . Thank you for helping us get our dream house!!
