Berkshire Bank is praised for its helpful service. A customer from Syracuse reported that the bank was very nice, polite, and accommodating, promising to send needed items to the customer’s house. The bank has been with the customer for over 12 years, and despite account security incidents, it was willing to replace money and issue a new card. The only downside mentioned was the closure of the W. Dominic Street branch, but overall no major problems were experienced.
They have been a good bank for me. My account got broken into a couple of times and they were willing to put the money band give me a new card I mean , I already know
August 2025
This bank has the best customer service that I've seen in a long time. mary,and sue are the best!!!.
August 2023
Been with them for over 12 years. Never had a problem. The worst to happen was when they closed their W Dominic Street branch
