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June 2024 by Casey Bush
Horrible customer service dudes didn't even ask if I needed a hand as I was standing there so when I asked a question about something I got an "eh I dunno" haha
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May 2024 by Addiemay Burgess
It was clean and staff were friendly
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May 2024 by Karen Jagger
The young lady that checked us in, is extremely knowledgeable, very kind and helpful. She is absolutely wonderful. She also backs up a truck like a pro!!
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May 2024 by Barbara Lamie
It was quick and easy
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May 2024 by Stephen Malecki
I have rented trailers here several times, excellent service every time! Friendly and helpful staff!
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January 2024 by Dillon Meagher
Stephanie the manager in Rome was very helpful and went above and beyond to help me with all my needs A+++
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January 2024 by Russ
Everyone there is so nice and professional. I'm the Rome NY office.
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January 2024 by Ibro muratovic
Worst experience ever never ever again
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December 2023 by Alex Simon
Hey do you know any police I'm here on Ann street the gang broke my jaw then rolled my car then paid off Rome so I need a officer to investigate the black police torturing people Im proud to be white and not a liar
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November 2023 by Rob W
Trailer marker light on fender needs to be replaced. It made the night driving difficult to see the trailer out the mirrors.The trailer jack needs work as it is extremely hard to operate. Stephanie took care of my needs and hooked the trailer up perfect. Very friendly, professional and was fast with the transaction. The store and parking lot are extremely clean.
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October 2023 by Derek Utter
Great customer service
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October 2023 by Jacquelyn Egan
These guys are awesome! I've rented uhauls all over the country but these guys are the best!
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August 2023 by William Gahan
Location rips customers off and charges a fake insurance even after you paid for it with your online reservation. The woman that answered phone was very rude and kept calling me honey. When I said I would call corporate because I knew we got ripped off she said " good call corporate " in a very rude and aggressive manner then hung up on me. Also the truck smells like animal piss. Don't rent from this location!!!!!!!!!! And to top it off I just got to north Carolina and the trailer tire just blew And the other tires are terrible. I've been on side of road for an hour waiting for roadside assistance.
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November 2022 by Nick Bellisimo
Fantastic service. In and out quickly, efficiently. Low trailer rental pricing. Personable sales reps and owner. Highly recommend
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June 2022 by Tony Williams
Incredible service!!! Drove out from Syracuse to have a tow package installed. The staff here was very knowledgeable, kind and courteous! Stephanie and Dallas worked with me to ensure that all of my questions were answered, and that I had the best product to fulfill my needs.This 5 star review does no justice in quantifying how great my service experience was. Thanks again!
