Verizon, a leading wireless provider, offers an exceptional in-person experience at its local Cellular Sales store in Rome, NY. Customers are greeted by knowledgeable and friendly sales consultants, who assist them with upgrading their Apple, Samsung, or Motorola devices, as well as managing their Verizon plans. The staff is praised for their diligence, patience, and professionalism, ensuring a seamless and enjoyable experience. Customers appreciate the lack of pressure for upsells and the recommendations of better devices at cheaper prices. The store is known for its efficient service, with one customer being in and out in just 5 minutes. Overall, Verizon's Cellular Sales location in Rome provides a top-notch wireless experience, earning positive reviews from satisfied customers.
Great experience at this establishment. Moose did an excellent job explaining each step he went through, and made me feel comfortable doing business with him. Thanks Moose, and thanks to Corey too!
March 2024
Thank you Moose. Your diligence an patience in setting up my new phone and staying late, was above expectations.
March 2024
Jacob was very kind and helpful when I came in to get a new phone. He followed up to make sure everything with my phone was good. Exceptional customer service!
