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“I have been a loyal customer for a few years. The driving force is its customer service and ease of rental. As an emerald member, pick up and drop off is super easy and quick. When traveling through busy airports I can't tell you how much I appreciate this.
Next, their people are fantastic! Everyone of them has always been friendly, and helpful. Even in some cities where people have a reputation of being, at best, aloof, the National staff has been top notch, always greeting with a smile, friendliness and professionalism.
These factors, along with a nice fleet of cars, make me come back to National again and again.”
“My wife and I have been using Avis Rental car location at MacArthur Airport for years, and we have been thoroughly impressed with the top-tier service. The cars are always clean, and the staff is wonderful. In particular, the manager, Tom, is exceptionally professional.
It is always a pleasure and a great experience to rent from this location. Thank you for maintaining such high standards.”
“Jonathan was very helpful and kind . Great customer service went above and beyond for me . Much appreciated and I will be back to this location if I ever need a car rental again only because of his great customer service . Thank you again .”
“Awesome experience with Thrifty, nice new clean vehicles, great customer service in New York and Baltimore. I will definitely go with Thrufty and only Thrufty in the future??”
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“RYAN WAS ABSOLUTELY AMAZING! So very helpful even under pressure! I will continue to be a loyal customer because of the amazing customer service you give! Thank you for always being there when I need you! I truly feel like I am a part of a family!”