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“I had an excellent experience at UPS thanks to Rita's outstanding customer service. I was having an issue with an Amazon return and wasn't sure how to proceed, but Rita took the time to help me every step of the way. She patiently explained the return process, answered all my questions, and even assisted me in communicating with Amazon to make sure everything was handled correctly. Her professionalism, knowledge, and friendly attitude made what could have been a stressful situation very easy and smooth. Rita went above and beyond to ensure I understood my options and felt confident that my return would be processed properly. It's rare to find someone so dedicated to helping customers, and her willingness to take extra time to assist me was greatly appreciated. Because of Rita's exceptional support, my issue was resolved quickly and efficiently. Thank you, Rita, for providing such outstanding service and making my experience a positive one.”
“I had such a great experience at this UPS Store! Zunaed was incredibly helpful, friendly, and professional. He went above and beyond to make sure my package was packed securely and shipped out quickly. The store was clean, organized, and the whole process was super smooth. It’s so nice to get great customer service these days — thank you, Zunaed, for making it such a positive experience! I’ll definitely be coming back here for all my future shipping and printing needs.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“A wonderful business! They helped me create a custom banner - from start to finish they did an amazing job with a very quick turnaround time. Definitely recommend them!”
“Been going here for years. Very easy to ship things here with ups and FedEx, great customer service as well. Highly recommend coming here. Shayana is always helpful”
“This is my second time using the company and had an even better experience the second time around. My car was picked up and delivered well within the transport window. The drivers are friendly and helpful, and Brian Parker on the customer service side is always professional and kind.”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“Each time I use the services at this store I always have a positive experience. Yesterday was no different. There is usually a line, but the staff works quickly and always with courtesy. Cameron is extremely pleasant and efficient. He always greets you with a smile and positive words.”
“I am a high maintenance guy
I need lots and lots of attention when I go to the Printers… I definitely get that as Buzz copies
The owner and his assistant
Personally, give me the Attention and results I desire and demand every time..
They also did an amazing job on a custom portrait that was framed pretty much the size of my wall.
Highly recommend
Specially, if your Diva and you need attention and results ✅”
“Exceptional Service in West Hempstead!
⭐⭐⭐⭐⭐
I can’t recommend this UPS Store location enough! Shipping and logistics can sometimes be a headache, but Shiffali and Sai make the process completely seamless.
Both are incredibly knowledgeable, polite, and genuinely helpful. They took the time to answer my questions and ensured everything was handled with care and efficiency. It’s rare to find a team that balances professional expertise with such a friendly, welcoming attitude.
If you need to get something shipped or handled right, this is the spot. Thank you, Shiffali and Sai, for the top-tier service!”
“I came here right after having a bad experience at another UPS Store that didn’t open on time. What a difference — this location was open as posted, no line, and the staff was very friendly and efficient. I dropped off my Amazon return and was in and out in about two minutes.
Quick service and polite employees. I will definitely come back to this location from now on.”
“I have recently shipped some household items from Stockholm to NYC. The staff at International Sea & Air Shipping are helpful and reliable. I'm happy with their service.”
8:30AM - 7PM
17B E Old Country Rd, Hicksville
Shipping Centers
“5-Star Review
I had an excellent experience at The UPS Store in Hicksville! The staff was incredibly friendly, efficient, and helpful from start to finish. I appreciated how quickly they got me in and out, even during busy hours. Highly recommend this location for all your business and shipping needs!”
8:30AM - 6:30PM
3280 Sunrise Hwy, Wantagh
Shipping Centers
“Always patient as busy as it gets there positive !! Chris whose has been there since he was 10 (lol) knows exactly what his customers need and is always prepared to help just as the others !”
“Great experience at The Post Mailroom Inc. Ibi was incredibly welcoming and helpful and made my first visit a great one. They offer full packing and shipping services and really take care of their customers. I’ll definitely be back. :) thanks for everything!”
9:30AM - 5:30PM
172-30 Baisley Blvd, Jamaica
Shipping Centers
“MY BEST SHIPPING COMPANY I HAVE USING THEM NOW FOR OVER 10 YEARS ,I have never been disappointed , shipping from US or NIGERIA YOU WILL NEVER BE DISAPPOINTED ,I RECOMMEND THEM FOR MY FRIEND I TRUSTED THEM WITH MY GOODS ,CARS ,GOODS,EATHER BY OCEAN OR AIR YOU'RE IN THE RITGH PLACE”
“I had an issue with an Amazon delivery, and the team specifically Bill at FedEx went above and beyond to help me. They were extremely patient, professional, and made the whole process of holding my package for pickup smooth and stress-free. Even though the mix-up wasn’t their fault, they still took the time to make sure I got my package safely and quickly. Excellent customer service and communication I really appreciate the help and support from Bill and the FedEx team!”
8:30AM - 6:30PM
2417 Jericho Tpke, Garden City Park
Shipping Centers
“The door was open at 6:20 and I wasn’t denied service… that’s important to me, I apologized for coming in late. But clerk didn’t care that it was almost closing time. People were still coming in when I left”
8:30AM - 6:30PM
734 Franklin Ave, Garden City
Shipping Centers
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Shipping Centers
“I take great joy in writing about my experience about this branch of UPS store at 177 East Main St,
Store # 4992, New Rochelle, NY. The whole staff is always courteous to everyone whether the store is full of customers and very busy of if it’s one Customer. They work smoothly and has an always smile for everyone. Regardless of what question a customer has, it’s never a bother to them and they always have the right answer. I live in the Bronx and yet I go to this store which is miles away just because of the customer service that is second to none.
I hope that management appreciate the staff at this branch. They deserve bonuses. Their customer service is top of the line especially THOMAS.”
8:30AM - 6:30PM
269 Pine Hollow Rd, Oyster Bay
Shipping Centers
“Normally you know what to expect when going to UPS. Same experience at each one. But this one was different. I was helped by Daniel, I believe he might be the manager. He was courteous, friendly, and made the exchange feel like I was working with a friend, not that I was just another person in line. Most other UPS stores made me feel like I was on an assembly line. Wait in line, do my business, leave. But Daniel went above and beyond to make the experience personal. He was incredibly helpful, knowledgeable, and personable. The location also was a one stop shop with multiple services, like passports, mailboxes, etc, not just shipping. I definitely will use this location again, especially if I get to work with him, and I would absolutely recommend this location to anyone who wants excellent personal service.”
“Had package to send to Aunt in Florida for Christmas. Clerk was very helpful and friendly. Explained various options for mailing to which I chose one. Very pleasant and productive transaction.
Highly recommend this NHP UPS store.”
9AM - 7:30PM
213-37 39th Ave, Bayside
Shipping Centers
“Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.”
“Other companies take ages to give you a quote, but these guys are super fast and ready to answer my questions any time. Thanks to Aldo and the team, my shipments run smooth and fast!”
8:30AM - 6:30PM
471 N Broadway, Jericho
Shipping Centers
“Everyone at the Great Neck UPS store was extremely professional. They were so kind and patient and went beyond good service.
It was a very pleasant experience. My photo collage came out beautiful. Thank you Jamie and Sherry at the Jericho store! I couldn't be more pleased. Thank you UPS.”
“I need to shout out and say that the UPS store in Bayside in the Baybridge Commons is over the top excellent Karan goes above and beyond to be helpful every time I’m in the store without him I don’t know what I would do when people do good work. I like to acknowledge it. I’m in my 70s and I find that very few people will do what he does for you looking forward to doing business with this UPS store for many many years”
8:30AM - 6:30PM
672 Dogwood Ave, Franklin Square
Shipping Centers
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“Temil from DHL in New Rochelle was incredibly helpful. He assisted me with my packaging and made sure everything was secure and properly sealed for safe transit. He was very kind and professional throughout the process. Thank you.”
“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
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“I really appreciate Tania who helped me with my package issue. Even during the busy holidays, she stayed patient, listened to me, and worked with me until it was resolved. Her help made a frustrating situation so much easier to handle”