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“I use this location multiple times a week to mail out items I sell on eBay. Sometimes it is one item, other times it can be 3. The staff here are not only helpful but do their job consistently with a smile on their face. As someone who works in retail, customer service can be a tiring job that can lead to burnout. This UPS location beats out any other UPS location, USPS location or FedEx location I have ever been to. Big props to the whole team at this store.”
“I can't stress how much I love coming to Mail N More. You are greeted by friendly and efficient staff, there are always new fun things to browse, it is super convenient AND I am supporting a small business in my community! I have been coming here for years and will for years to come!”
“Very helpful, pleasant, and worth the travel to utilize FedEx shipping. They managed to get my package out next day as I needed.I will definitely utilize them for drops and possibly pickips if available.”
“The staff was very thorough and thoughtful as well as clear and responsive. Location is easy to access and hours work great as well. Everyone at the store was working and no one was just standing around. You have a very active staff and they should be recognized for creating a store that is in motion making things work.”
“I have to ship large boxes for work multiple times a year and have always had a great experience here. The reviews are really surprising to me because I've never found the two guys working here to be rude. They're certainly busy, but they do a good job and always provide a great thoughtful service. They're also pretty quick, usually never a line.”
“I stopped in to ship an Amazon return. It was about 230 pm on a Friday afternoon and there were no other customers. I was waited on promptly and out of there in 5 minutes.”
“This place is well run and offers great service. There is a nice cat there too. I highly recommend for your printing, scanning, shipping, and candle or greeting card needs.”
“Great delivery! Had a big pallet delivered, and Kim was always most helpful over the phone. The delivery man went the "extra mile" to help me out, the road was not that easily navigated but he was clearly an experienced driver and a really kind gent! The 4-hour delivery window was reliable.”
“I needed help taping up a box and printing a shipping label. Joel was very friendly and helpful. I highly recommend coming to this location for your shipping needs.”
“I had a difficult printing situation and was under a real time pressure...Grace at FedEx Saratoga Springs was incredible to work with!! She solved all of my problems/difficulties; she was totally proactive, kind, respectful and super competent. Without Grace's help and expertise, I would not have finished my task successfully and would have missed my deadline. Instead because of Grace, everything worked out well and on time - what a relief!!. She clearly cares about her job and her customers. Thank you Grace at Saratoga Springs and thanks to FedEx for employing Grace. She is amazing!”
“I recently bought a new printer (Brother Laser Printer). Tom, who works in the tech department, was fantastic in helping me to find the printer that would best suit my needs. He was very patient in answering all of my questions and spent a lot of time arranging not only the purchase of the printer but also the extras that I needed. Thank you, Tom!!!!”
“I went here with an emergency order that another vendor had screwed up for days. The 2 service people at this FedEx location completed the order in less than 10 minutes. It was correct, the staff was super pleasant and helpful and the cost was very reasonable. The store is bright and clean. All in all, a successful and pleasant experience. I highly recommend this FedEx location.”
“This post office is wonderful. Everyone is terrific from start to finish. I drive down from Exit 10/11 just to use the Exit 8 post office. Thank you for taking special care of our mail!”
“Every time I use the post office on Washington Ave, the staff are always very pleasant and honest with what additional services I should purchase (ex: insurance with tracking, expedite passport info, etc) when shipping a package or applying for a passport. And If there is a long line, it seems to move pretty smoothly. This is the only location I l prefer doing business with.”
“I was there on July 1,2023 and met the friendliest and niceness Lady clerk ! She's helped me with the package I was mailing that day. Thank you! You made my day, a month, a year. In 24 years never met anyone behind that counter as great as you are. ❤️”
“I recently had an extremely poor experience at this post office in Malta / Ballston Spa. However, I go there often and I usually see my same guy, and I'd rather write what I think is the more accurate review of this post office just in case someone was there today and had a similar experience to mine with the employees.
His name is on the tip of my tongue, I usually thank him by name, but there's gentleman that works there that is not overly friendly but he is very congenial. It's usually not a very busy post office, it wasn't recently,and he was not there during this visit. If he sees me kind of struggling trying to figure out which size priority mailbox to use,he will, if he can, come around and help me find the right size box and usually I'm shipping small things and I have a QR code because someone else pays the postage. One day with this gentleman, we were trying to get a pair of shoes into this box and just could not do it and he said we're going to have to put it in this other box, which did not have sticky closure stuff on it. He grabbed the box and he brought it up there and I was about to tell him that I didn't bring any money for tape because of the QR code I just have my phone but I didn't even have to do that. He just closed the small box, he had tape right next to him and he just used a few pieces and taped up my box, probably two pieces of tape, maybe three.
I worked.for many small businesses, and if you have worked for any business that works with the public there's usually some sort of gray area of kindness or going out of your way that you can do and this gentleman did it that day. I thanked him several times and told him that it was very kind and that my package looked so safe and that he didn't have to do that for me but thank you!
Transportation is usually something I have to arrange and this gentleman didn't know that, he was just doing his job and he probably didn't even think that much about it but it made my day. Two pieces of tape. I will write another review once I remember his name! I know that is so sad that I don't remember but I do remember what he did for me. I hope that you, as a post office customer, reading this, encounter this exemplary employee when you go there.
I have no skin in the game, I don't know this guy,. but he deserves to recognized, and certainly not lumped into what could have been a bad review. after my experience recently.”
“Patient, accommodating and friendly staff, particularly John. I had 3 priority mail packages to send and I was with my 2 year old so I was already anxious coming in. I prepared all packages at home and prefilled the customs forms (like I usually do) to make processing at the counter “easier and quick”. I’ve always had unpleasant experiences at the post office (Jessup, Maryland) when sending 2 or more packages and had in the past been told to call ahead to make an appointment due to the number of packages I had to send which was 2-4. These particular packages needed to be sent today and I was nervous coming in without an appointment and I had my 2 year old. I was first greeted by a lovely staff member whose name I wish I got. At the counter, John was warm, friendly, accommodating and more importantly, patient with me and my daughter. I can’t thank him enough. USPS at the Nott St location provided the best customer service experience and have gained a regular customer.”
“Jordan and Kevin were so helpful to me!! I drove a half hour each way and got to the store and could not open my Amazon app to return my item. Instead of turning me away they spent 15 minutes helping me get in and find the return information and I was able to return the items. Most people do not have the patience to take the time to assist someone for so long.”
“For a long time our whole area had a lot of trouble with our mail delivery, but I'm so happy to say that seems to be a thing of the past. For the past few months we've had a mail carrier that is the absolute best! She is friendly, kind to our 2 barking dogs, and can always be counted on to deliver our mail. Today she drove the length of our mostly plowed, but still snowy driveway during a horrible snowstorm to deliver a package to me. Still had a smile on her face and her usual upbeat attitude. This woman is amazing. Please, please , Stillwater Post Office... this woman deserves a raise. We need to keep her around.”
“Great People. I Went In About A Month Ago 15 Minutes To Close On A Friday. Had To Mail A Big Envelope Out. A Woman And A Man Working. No Problem. I Had Them Write Their Names On Receipt Because They Were Nice. Lost Said Receipt. Thank You Both.”
“Polite, efficient staff and great selection of stamps, greeting cards, boxes, packing tape and bubble packages that many post offices don't stock anymore. Spacious and well organized. Great experience. Thank you-- dealing with the public across a counter is not pleasant. Nice to find a good post office branch.”
“Darryl ? I think that was his name in the voicemail he left me. The Postmaster. I had a lost package in the mail that contained a very expensive item. It got “lost” at the Brooklyn post office. Although I missed his call, Darryl made contact with the Brooklyn office to locate my package. I eventually received the package after a week or so after he contacted me. Also, I never contacted this post office directly. I made an online inquiry and they must have forwarded it to the appropriate office. Thanks so much Darryl !”
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“Maybe I shouldn't spread this around, but during the holidays, when most post offices are sheer madness, this one is usually not busy. They are only open two hours on Sat. mornings, but I discovered one year how much of an advantage it is to go here those last couple of weekends before Christmas!”