Lexus of Smithtown in St. James, NY, is a destination for all Lexus needs, offering a comprehensive inventory of new and pre-owned vehicles. The dealership boasts a knowledgeable and committed sales team dedicated to matching customers with the ideal model at competitive prices. Multiple reviews highlight exceptional sales experiences, describing staff as the best, incredibly kind, patient, honest, and knowledgeable. Sales professionals are noted for listening, putting customers first, and making the process feel seamless, effortless, enjoyable, and stress-free without pressure. The experience is described as personable, with clear and accurate explanations. Furthermore, the facility has a state-of-the-art service department staffed with factory-trained technicians equipped to handle all servicing, maintenance, and repair requirements. The service department does a fantastic job, with work results described as incredible, earning customer trust for all Lexus needs. The overall experience at Lexus of Smithtown is characterized as exceptional, genuine, and supportive, turning a potentially daunting process into a memorable one. The dealership is recommended as worth a trip, ensuring vehicles perform at their best for years to come.
Pleasant experience leasing a car through Smithtown Lexus. The salesperson,Gloriana Himpler & financial services director Denise Plourde were extra knowledgeable & helpful through the process. I‘be only had my new 350SE Hybrid 2 days but it drives like a dream. Thank you again to the entire staff @ Smithtown Lexus
August 2026
I have been looking to purchase a new vehicle for the last few weeks, and with me being out of state, it makes things a bit more challenging. Hamza has been nothing but helpful! He has been very responsive and attentive to all of my messages and concerns over this time. I would absolutely recommend.
August 2026
Great Customer Service and tries their best to accommodate you.
