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February 2024 by Dan Brown
Great place with very polite employees
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January 2024 by Jasmine Fezette
Best place to work?
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June 2023 by Kathleen Bailey
Always very helpful & friendly staff.
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March 2023 by Lindsey Colon
Pharmacy staff (specifically one woman with long brunette hair, Gabrielle) are absolutely miserable. She acted like it was my issue that she didn’t apply my insurance and unwillingly went to look it up after pretending like I’ve never been there. There is one delightful young lady with short colored hair but the rest are miserable. On another note, I witnessed them handling pills with their bare hands and that makes me uncomfortable. Switching my pharmacy asap.
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September 2022 by Joshua
The women at the window r so rude the blonde had all she could do to get me 3 items she only got one rite if I wasn't so sick I would of went over to dollar general but being the state I was in I went through the drive thru boy was that a huge mistake. The women have serious attitude an very rude they act as tho it's to much trouble. I just don't understand why they have to be so rude an this has been going on for years I mean is it really that bad working into the pharmacy? Theses women act as tho they have all they can do to help you.?????????????
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July 2022 by Andrea Paul
On vacation and forgot my prescription. Staff was so kind and helpful. Can get back to enjoying my vacation!!
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January 2022 by Murray W.
Covid test taken a week ago. No result. That's atrocious. No one should use your service, it's an utter waste of an hour.
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January 2022 by Aaron
I cannot express how utterly disappointing their pharmacy service is. On a realistic level they are very much understaffed, which results in longer lines, not answering phones, not filling one’s prescription on time, to most recently—and I kid you not— not having enough of your medication (even though the script was sent in three days prior). I’m completely astounded by how Saranac Kinny’s pharmacy is able to function let alone operate. Save yourself the frustration and go to either Walgreens or Kinny’s in Placid. I write this as I now am waiting an extra hour for a partial prescription. #neveragain
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December 2021 by Alexis Montanye
The store portion of this branch is wonderful, staff is friendly and very helpful. The pharmacy however is NOT. they are understaffed right now, just like everyone else, and as a small business owner myself I am understanding of that. What I don't understand is how the managers and lead pharmacists here allow this place to run as it does. They are horribly rude, never answer the phone and on the rare occasion they do, they hang up immediately. They have also begun closing the drive thru while simultaneously not answering phones. They scream out your prescriptions and full name across the entire store with a line backed up to the front. I have never been treated with such disrespect before. You can say hi and ask how they're doing, It won't be reciprocated. They don't use any bit of privacy or discretion. I would switch pharmacies but given our limited options in town, I guess we are stuck. We have been using this pharmacy for 8 years every single month for my son, and they still fight me when I ask for the proper oral syringes to give my child his medicine when they are supposed to be included. They have also charged me for the oral syringes, which again should be included as there is no other way to dose it properly for my child. when your child's dose is .04ml... you can't use anything else except the 1ml ones.
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December 2021 by A-ron
I cannot express how utterly disappointing their pharmacy service is. On a realistic level they are very much understaffed, which results in longer lines, not answering phones, not filling one’s prescription on time, to most recently—and I kid you not— not having enough of your medication (even though the script was sent in three days prior). I’m completely astounded by how Saranac Kinny’s pharmacy is able to function let alone operate. Save yourself the frustration and go to either Walgreens or Kinny’s in Placid. I write this as I now am waiting an extra hour for a partial prescription. #neveragain
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October 2021 by Jennifer Lieb
Worst customer service ever in the pharmacy portion of the store! The attitude from one of the staff members is so off putting and rude. I realize the pharmacy can be a busy and demanding position, but this person’s attitude was uncalled for. I even heard this staff member complaining about me. I was more than fine having to wait for this prescription; I usually call in a refill because we live so far from town. After this experience, I will be switching my prescriptions to another pharmacy.
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August 2021 by Naomi Roses
After visiting the doctor, i went to this pharmacy to pick up my medicine for my heart,, that had already been sent half an hour ago from the hospital. I had to wait for a long time, i felt they discriminated me, while the people behind me on the line was attended first, they told me that did no have the medicine which was a lie, i wait for 1 hour. It seems there is only one person working there, a nice lady doing everything she can, meanwhile the other 2 people working there were like ghost doing anything for help. i think they are neglecting, what if i need my urgent medicine and can have a heart attack there? Next time i will go to walgreens is no more options in this town.
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May 2021 by Bb
I was on hold for so long it called back four times. But I’m one of those reasonable ones that understand life’s busy loool kinneys is great.
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December 2020 by Dianna Bryan
Wonderful kind service. The pharmacy actually opens at 830am and they took care of me right in time. My favorite neighborhood pharmacy! Thank you!
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October 2020 by John Ette
Always friendly and helpful.
