Internet Service Providers in Saratoga Springs, NY

“This review is based on two separate visits about a week apart. My first visit was to upgrade from a Samsung S9+ to a S24+ and the first visit did not go great because I had to wait to over 20 minutes for them to tell me that they had no S24+ phones in stock. Apparently they have two safes in the backroom. One is a quick safe where you can open it instantly to grab a phone in stock, but because there were no S24+ phones in the quick access safe, they had to check the 10 minute delay safe which for some reason re-set to 10 minutes after the first 10 minutes was up? Eventually about 15 minutes later they were able to get that safe open only to determine there were no S24+ phones in that safe either. One would think they would know what stock they have in each safe, so I went home empty handed, but fortunately Cyber Monday was just a few days away and I was able to get a great deal from Amazon on an unlocked phone which I received a two days later. So on my return visit, I was just needing to transfer my data over from my old phone to my newly acquired phone. Katlyn helped me accomplish this task which took about 30 minutes, but no issues at all and service was great and I'm a happy customer”

“I have visited the new Verizon store on Rt 50 in sararoga 3 times for help on my newly purchased I pad. And new 16e Amazon phone. Previously I had not updated since a 6 , a lot of new technology, and iCloud info, so many unfamiliar applications .. I was lost , But Marvin, a fairly new employees wasEXTREMEMY WARM , friendly, articulate , informed and conformed my phone to adapt to my particular needs and usage !!!!. He is a good teacher and definitely not intimidating to anyone who is not particular computer savvy?TU MARVIN FOR YOUR help and patience !!!!! I highly recommend Marvin”

“It wasn't terrible. A gentleman came around and took our names to let us know that they knew we were there. Customer service, once my name came up, ( I was 10th and it took about 39 min) was friendly, knowledgeable, and relaxed at their positions. My emergency was resolved. Well done and thank you”