Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1 Marketplace Rd, Saratoga Springs NY 12866 Hours
About Spectrum Store
The Spectrum Store in Saratoga Springs offers services for Internet, mobile, cable TV, and new products. Customers can pay bills, upgrade services, or pick up and return equipment. The store is described as nice and in a good area. Visitors sign in at a kiosk upon arrival and can wait seated, sometimes watching TV. While waits can be long without an appointment, the staff is consistently noted as friendly, knowledgeable, professional, and courteous. They provide clear explanations and can complete processes like a mobile switch efficiently. Spectrum's services are considered good, potentially saving money, though some note the prices are not ideal. Making an appointment is recommended for shorter wait times.
Most Recent Reviews
July 2026
Horrible .. been here 40 minutes. 4 reps .. 2 customers and 4 waiting customers. Reps stay in the back and don't attend to the customers.. horrible. Heard 1 rep say he is here to help but 2 others are doing nothing but hiding in the back ... Should get no stars
July 2026
Great service, just a lot of waiting. The new feature of leaving and getting a text when it's close to your turn is amazing. It helped a lot.
June 2026
The rep at the store was annoyed when I came back 2 times to get help with a new mobile phone. He made it very uncomfortable for me to to back there.
More Comments(159)
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