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“Heidi B at the post office in Saratoga is super friendly and helpful. She even made an above and beyond effort to send me the stamps that I have bought ( which I accidentally left it at her counter) back to me. This is just the superb customer service we need in America. Thank you Heidi for your wonderful service!”
“I received excellent help in setting up pickup and delivery of an item I left in hotel from Gracie . I'm not good with technology and Gracie was very patient and friendly instructing me how to set up transaction on computer. Thanks !”
“Despite the negative reviews I saw on Google, I’ve honestly had nothing but positive experiences at this post office since moving to the area.
It’s clearly a very busy location with limited staff, and from what I’ve seen, they’re doing the best they can. I’ve been here multiple times for basic transactions like change of address, mailing out packages, and passport applications, and each time the workers have been helpful, accommodating, and even had a great sense of humor.
I think a lot of the frustration in reviews comes from people not getting the exact outcome they want, but at the end of the day, the post office is essentially a middleman. From my experience, the staff here genuinely try to help however they can—and that goes a long way.
I would highly recommend!”
“Came in and got help from Morgan and Jordan (Jordyn? Not sure how to spell her name). Phenomenal service. Quickly helped me out after a terrible experience at the Spectrum Store trying to return equipment. THANK YOU MORGAN AND JORDAN!!!”
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“Always pleased with the customer service. The associates always acknowledge you even when they are busy. On a previous visit, I also interacted with their IT associates & they are wonderful to deal with.”