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“Despite the negative reviews I saw on Google, I’ve honestly had nothing but positive experiences at this post office since moving to the area.
It’s clearly a very busy location with limited staff, and from what I’ve seen, they’re doing the best they can. I’ve been here multiple times for basic transactions like change of address, mailing out packages, and passport applications, and each time the workers have been helpful, accommodating, and even had a great sense of humor.
I think a lot of the frustration in reviews comes from people not getting the exact outcome they want, but at the end of the day, the post office is essentially a middleman. From my experience, the staff here genuinely try to help however they can—and that goes a long way.
I would highly recommend!”
7:30AM - 12:30PM
654 Saratoga Rd #2, Gansevoort
Post Offices
“Cathy and Amy are awesome to work with. They are professional and very informative of all USPS matters. For a small contract unit, this location that serves our community is great. The other alternative is downtown Saratoga Springs or Gansevoort.”
9AM - 12PM
3B Lake Desolation Rd, Middle Grove
Post Offices
“Great People. I Went In About A Month Ago 15 Minutes To Close On A Friday. Had To Mail A Big Envelope Out. A Woman And A Man Working. No Problem. I Had Them Write Their Names On Receipt Because They Were Nice. Lost Said Receipt. Thank You Both.”
“My local post office right up the road from my house. The staff is very friendly and very helpful. There is never a long line and even when there is it moves quickly. I would much rather give my money to the USPS then FedEx or UPS. This is a nice post office and a nice place.”
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“Heidi B at the post office in Saratoga is super friendly and helpful. She even made an above and beyond effort to send me the stamps that I have bought ( which I accidentally left it at her counter) back to me. This is just the superb customer service we need in America. Thank you Heidi for your wonderful service!”