Ulster Savings Bank, particularly its Saugerties Twin Maples branch, receives consistent praise for its awesome and helpful staff. Customers highlight excellent customer service, describing the team as pleasant, competent, and possessing a good cheer. Specific staff members are noted for their kindness and for making difficult processes, like reporting fraudulent charges or replacing a lost wallet, much easier and less stressful. Their helpful and caring approach, along with useful advice on services like current CD rates, is highly valued. The convenient location and the ability to do in-person transactions are seen as bonuses. Customers express strong loyalty, calling it the best branch with the best customer service.
Jean was so helpful and professional. I appreciate all the staff there, very knowledgeable and always so friendly.
September 2025
Ulster Savings Bank in Saugerties has the friendliest and helpful staff anywhere around. It's so refreshing to visit a bank where everyone is very competent and willing to offer services and constructive suggestions.
July 2025
Christie at the saugerties bank is so helpful and super friendly!
