-
March 2025 by Nadena Penovich
I had a fraudulent charge in my checking account and had to cancel my debit card and Christie was so helpful. She made the process so much easier than I expected
-
February 2025 by Catherine A. Lenz
It’s always a pleasure to bank at the Saugerties Twin Maples branch! Christie, Jean, Shelby and the rest of the staff are always pleasant and helpful!
-
February 2025 by Bart Friedman
I always enjoy my visits to USB. It's near the gym in Saugerties which makes it convenient for me to walk in and pay my mortgage in person. There are more bonuses: I usually deal with two lovely people behind the teller windows, Christie and Shelby. They light up my life with good cheer and competence. They also keep me informed about current CD rates. Plus: I save the postage.
I'd award 5 stars but nobody's perfect.
-
January 2025 by Jenn Lopez
Shelby Heisler is wonderful at her job she knows her stuff and how to advise members. She helped me navigate a very challenging few days when I lost my wallet and assisted me in making this the least stressful from the bank end as possible. Her caring, compassion and personal touch should not go unrecognized. Thank you Shelby you are truly a gem and Ulster Savings should be happy to have you on their team. Jenn G
-
January 2025 by Gerard Bradford
Always a great experience at Ulster Savings Bank, Saugerties N.y
-
January 2025 by Lorie Petersen
I come to the Saugerties branch I was so happy to see that Jean Peters was promoted. She is such a kind and helpful person. Always willing to help and listen with any problem. I think she is an asset to the bank. I would love to see her promoted to branch manager.
-
January 2025 by kathy k
Best branch!!!
Staff is awesome. Always helpful. Managers should get a raise!!
Will only bank there!!
Best customer service ever!!!
-
May 2024 by Nataliia Konyk
Christie amazing! The best bank worker
-
May 2024 by Richard Buck
I do not have an account with them. I have over the last ten years cashed several checks written from clients and a local recycling facility at this location and it still amazes me that they do not charge a fee to cash an on us check.Most financial institutions started charging a fee to non customers in the 1990’s.The customer service has been quick and professional each and every time.It also surprises me that they never have once asked me to open an account.
-
April 2024 by frank sprance
Staff in Saugerties are always very helpful and cheerful!!! Love this bank?
-
April 2024 by Katrina Ward
Christie was very helpful and friendly! :)
-
March 2024 by Cynthia Ryan
I absolutely LOVE my interactions with the Saugerties staff! Christie, Shelbie and Ella Rae never disappoint with their speed, professionalism and always with a smile! These qualities mean so much. This is true customer service!
-
January 2024 by Google user
I am a very happy customer of Ulster savings Bank. I can’t say enough wonderful things about Jean (Branch Supervisor) and the staff at the saugerties location. She and the staff are always so kind and helpful.
-
November 2022 by Dustin F
No wonder people are going to crypto… 4 employees, only 1 taking care of customers. Yuck
-
October 2022 by Cora Noelle Mitchell
Great service! Jenna was so helpful today! Answered all of my questions, accomplished what I needed done, and was an absolute delight throughout the whole process. Thanks for making banking a breeze.
