Post Offices in Scarsdale, NY

“All I've had were positive experiences at this Scarsdale post office. I don't agree at all with the other reviewers regarding the man with the mustache. He's always polite and friendly. Regarding passports, there are rules and you need to follow them. If you don't make an appointment, they can't service you. What's so difficult to understand?
Every worker in here are very nice and have taken care of me through many years.”

“Always courteous, always fully staffed and that staff is helpful, knowledgeable and thorough when explaining the mailing service options.
We ship a broad variety of packages and they get the job done well every time.
I always wonder how come deliveries are quicker when shipped from this USPS or the one in Rye, than when shipped from other area sites? The difference is noticeable and why we travel a bit out of our way for our mailing needs.”

“I had been battling an issue with my address for several years where the address that is listed on my deed did not coincide with the address in your system. I had gone back and forth between the Town and the Post Office for many years trying to get this issue fixed. On Tuesday September 5, 2023, I went to the Hartsdale Post Office and was greeted cheerfully by the new Postmaster Denise. I explained my issue to her and gave her some documents to substantiate my claim. She told me she would look into it and asked if I could provide her a copy of my deed. The next day I returned with the deed, she updated me with the information she was able to gather so far and rather then send ME back to the Town Hall as all the other managers had done in the pass she went there and met with the Town assessor. On Friday September 8, Denise called and informed me my issue had finally been fixed and added properly in the Postal Service database. I cried tears of joy and couldn't thank her enough. I asked her for the contact information of the highest person in the post office so I could personally give her the praise she deserves but she told me I should use this web address to document my satisfaction. Although I'd much rather had the opportunity to speak with her superior and share my experience. I hope this is shared with she and her superiors and she is recognized for her outstanding customer care. I have to say you can definitely tell this office is under new management. Even the old employees greet you with courtesy and respect. They are helpful with good attitudes. Denise is good for this office. I hope she stays.”