Chase Bank
BanksHours:
416 Balltown Rd, Schenectady NY 12304 Hours
About Chase Bank
Chase Bank is known for its exceptional customer service and professionalism. Reviews highlight the helpfulness of staff members, such as Rachel, Josh, and Phil, who greet customers with kindness and attention to detail. Many customers have had positive experiences at this branch, with employees going above and beyond to assist in difficult situations. The bank is praised for its effective banking system, with some stating that having Chase has significantly improved their banking experience compared to other banks. Customers appreciate the helpfulness and professionalism of the staff, who genuinely aim to benefit their clients. Overall, Chase Bank at this location stands out for its friendly and dedicated service.
Most Recent Reviews
December 2025
Rachel and Josh were both super professional over the phone and very helpful too. Even when I got to the branch they greeted me with kindness and respect and Josh helped me open accounts with great attention to detail. If you are looking for a good experience at Chase Bank, definitely stop at this location!
June 2025
This branch has amazing customer service! My good friend got in a difficult situation and James and other associates went above and beyond to help him!
June 2025
Joshua Biernat is awesome , and good customer service . Thank you
More Comments(19)
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