Banks in Schenectady, NY

30 locations found near Schenectady
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“Been going here for years. You won't find too many banks who actually know you by name and treat you as an individual not a number. It's clean, safe, friendly environment and welcoming staff make it so easy to fall in love with the place. They decorate every season. No dust, debris etc. Windows are almost transparent. The place is so modern and the architecture is stunning, that you gawk in awe. It's updated so no old equipment, design or malfunctioning or delayed computer process. The teller's are so sweet and get you in and out without being rude or rushing. If you don't have a good bank yet or are starting out, I highly recommend trying Pioneer banks in general. I've been to many locations and each feel clean, safe, and customer service is 100%. I do not work here or have ever either. This bank is so understanding especially when you overdraft. They explain everything to you in a sweet and respectful manner. They have lollipops for the kids and I'm one of those people who like to be in and out so they are quick and effective. Plus side they have coin machine and it's skips the line.”

4.6 Superb13 Reviews

“I have been a customer since before Excelsior Credit Union merged with CapCom. I do alll my banking there. I am consistently surprised and gratified by the quality of their care and services. I recommend them without reservation.”

4 Good29 Reviews

“Josh Kopack is the most knowledgeable person in the branch. He goes the extra mile to make sure, the needs are met. I really dont understand how such a talent is not regarded by management.As a business owner, Josh knowledge would increase profitability of the bank industry and is a waste of talent as he's just a teller. This talent is hard to come by this days and his professional attitude makes him a candidate for management.Hope he does soon.”

4 Good23 Reviews

“The overall experience from start to finish was amazing. Steve Lalloo was great every step of the way. He was available when we needed him and always had a timely response! See Steve Lalloo for any of your mortgage needs!”

4.1 Good14 Reviews

“I have been a long timemember at anothzer credit union (I still am) I loved the personalized service I would receive. It was as if everyone knew me- I was in the market to open a new business account. So, naturally, I went to the place I loved.But things were different- they were in the middle of a merger. They seemed less customer focused than before- I felt as if I was in a 'regular bank'So, I left. I wanted to stay with a local credit union, and I walked into a Sunmark. I was greeted right away, and made to feel right at home. I go to various branches through the Rotterdam area.On November 14, 2023 I went to the location at 5 corners, and the teller (I am so bad with names, 4 letters, began with N, and shared a birthday of 11/15 with me ;-) ) She was extremely helpful, and friendly while also being professional. I noticed the other tellers had the same rapport with the other customers they were assisting.Keep u p the great work! It is so refreshing to feel appreciated in this world of "YOU CAN JUST DO THAT ONLINE"Thank you”

3.8 Good25 Reviews

“In the past decade, I have set up accounts and worked with different banks from UK, Europe and US, I have to say that the Capital Bank is so far the BEST BEST BANK I ever worked with, Kyle and his colleagues are very professional, friendly, and effective. The service they provide is superb, and their security protocols make sure that your money is in the right pocket! HIGH RECOMMEND!!!”

4.4 Superb7 Reviews

“We are new to the community and opened our personal account with Keybank a year ago. There were hiccups in the beginning, names misspelled on our checks, charges being taken that we were not aware of, items that were not posting to our account and a female manager that told us on 2 separate occasions when we had a concern, "It's not my job." Today we went in to open a business account and L. James Greenaway was Awesome!!! He walked us through everything that we needed to know in a timely manner. Extremely Professional and we will go to him in the future for any of our concerns. Great Job James!!!! We truly thank you.”

3.8 Good14 Reviews

“This is the best banking institution I have ever dealt with. I use this credit union for business as well as my personal banking. Carol and her team are always there for you. I have recommended them to dozens of my customers and will continue to do so.”

5 Superb3 Reviews

“I love this particular bank off Balltown Rd. The people who work there are amazing, friendly, helpful, and making them smile makes my day. Fast service, clean, everything you expect and more.”

3.8 Good9 Reviews

“My boyfriend is a 1st National Bank customer. But from sitting in the car with him at the the drive thru. The tellers are very nice and do great care of their customers.”

5 Superb2 Reviews

“Staff is amazing !!!!! Over the top with customer service. Friendly, polite, professional and care about the customer. Great job everyone !!! Thank you for being there, I appreciate YOU !!!!”

3.6 Good10 Reviews

“The customer service here is wonderful. Every person I have ever worked with are so warm. You never feel rushed or as just a transaction. I set up my business account 3 years ago and later liked them so much I moved my personal account from the bank I had been with for over a decade. I've never looked back.I'm always happy when Christina is there when I walk in. I hope the way M&T operates never changes.”

3.4 Good10 Reviews

“My husband and I are first time home owners and Dom was absolutely wonderful to work with. He spent over an hour with us answering our questions, explaining our different options, and was extremely knowledgeable about the pre-approval process. He went out of his way to ease our concerns, provided us with detailed notes/explanations, and was incredibly kind and professional. A+ customer service!”

3.3 Good15 Reviews

“Now, I do my banking here at trustco, since my old bank, which was first Niagara closed its doors. I like this bank alot since Key Bank, which took over first Niagara, don't use bankbooks, but Trustco Bank does. I got something from Trustco Bank to me, which will be my momento since that my account has been transfered here from First Niagara (pictured here), which is a bank that looks like a miniature house that you put money (or change) in, that has a Trustco Bank logo on top of it (the roof portion of it).”

3.5 Good4 Reviews

“THANK YOU FNB for the beautiful and accessible access you have made to your bank. Not only for the disabled community, but for all of your customers. I use a wheelchair and for the first time I have been able to access the bank without calling up the back stairs for someone to come and do my transaction for me. (even though they were always willing to help). The ramp and power doors made it so easy to do my own banking. Every where I go, the most important concern to me is Independence. Thank you again.”

3.1 Average33 Reviews

“The key bank on altamonte in Schenectady the staff there a great. There always a smile On there face. Alway willing to help and they Give me the time I need when coming there Thank you”

3.1 Average14 Reviews

“I have honestly been using KeyBank for my entire adult life which is a pretty long time without going into numbers I will tell you that all of the branches in the Schenectady niskayuna Rotterdam area that I’ve ever gone to have been pretty incredible over that many years that I’ve never had one issue, and more often than not there’s been many tellers, that I’ve possibly argued with no fault but my own as I was previously NOT smart with money however this is all changed now. Thanks to you guys.Today beginning at 8 AM the awesome KeyBank employees of Consaul Rd., Niskayuna started my day off beautifully by resolving an ATM issue quickly in order for me to avoid bounce fees well before 9 AM and well before I had to be to work, so I save myself any fees and I made it to work early …on top of it they were all so sweet and I just have to say that the rest of my day has been set on a smooth path ! I’ve always loved to be a KeyBank-er ha ha I like that little term I just made up ? anyhow, you get the gist of it here I wanted to just let these very patient people know that they completely saved me this morning and really they didn’t have to so I thought that was just above and beyond. I only wish that I had asked somebody’s name because it was through the little tube process, and I only saw them on the screen, but I did save my cash deposits, banking slip, and the teller name. I’m reading on here is: NORRITI a huge thanks to that young man, as well as the first girl I spoke to on the phone outside the bank when I was almost in tears and she had me come right through. You guys really save me today and I’m so thankful. ?The Original Google reviewer Gina®”

3 Average10 Reviews

“Went there on 6/9/23, spoke with Del. Going there to get approved for a car loan on that same day. (I never had prior business with Sunmark) to my amazement and satisfaction, it happened. (This was a Friday close to the end of business hours) It was due to Del's diligence, exemplary Cust Ser skills and genuine willingness to resolve, that all was accomplished. I was impressed, extremely satisfied, and looking forward to doing future business with Sunmark, also recommending your Services to friends and colleagues. My experience with Del will be engraved in my mind, for it was the definition of outstanding Cust Ser, an Art that has been lost. If Del is the representation of Sunmark as a whole, it speaks very highly. Kudos to Catherine also who was awesome.”

3 Average17 Reviews

“I had a great experience with Senior Banker, Shameeza Baksh. She was extremely helpful with us and would call almost daily to make sure our process was running smoothly. Although there were many difficulties through our process, Shameeza was the person I felt comfortable going to with our questions. Great person and great communicator!”

2.9 Average16 Reviews

“Had this bank for over 10 years and never had a problem with them like their fraud alert and mobile app as well and they let you know everytime a transaction is made”

2.8 Average9 Reviews

“I have been a member for many years and am very satisfied with the quality of service. Managers and Tellers alike are polite and professional. A great bank to deal with. Plenty of parking and handicap accessible.”

2.5 Average12 Reviews

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