Sunmark Credit Union is highly praised by its members for providing excellent service and reliable banking experiences. Members have been with the credit union for many years, some for over 50 years, appreciating the consistent and respectful treatment they receive. One long-term member shared that they transferred from GE after it was taken over by Sunmark and has had no reason to change banks since, citing excellent service and the safety of their funds, including retirement and Social Security deposits. Even in instances of account theft, the credit union responded promptly by stopping the card, replacing stolen funds, and sending a new card, demonstrating their commitment to customer care. New members also expressed satisfaction with their first experiences. One individual was impressed with Del's outstanding customer service when applying for a car loan, noting Del’s diligence and genuine willingness to help. Others highlighted staff members like Marissa Kelley, who was described as knowledgeable, pleasant, and prompt in assisting with transactions. Additionally, a member credited Matthew for helping them secure a vehicle loan after many attempts, calling him a hero for his assistance. Overall, Sunmark Credit Union is seen as a trustworthy, caring financial institution with staff members dedicated to meeting members’ needs and providing outstanding service.
absolutely love sunmark it's like banking with family
October 2025
All of the employees are always friendly and helpful. They welcome me when I come in and acknowledge me before I walk out the door. All of the ladies are ready to help with anything I ask and do their best to answer my questions
April 2025
They truly very helpful and very great people working there
