Trustco Bank

Trustco Bank, Banks
Hours: Trustco Bank has a long history of providing high-quality products and services at low cost since 1902. Over the years, it has expanded significantly, now boasting 144 branches across several states, including Florida, Massachusetts, New York, New Jersey, and Vermont, with 53 branches in Florida. The bank is known for its old-fashioned, personal service, welcoming each customer by name and offering a wide range of deposit and loan options. Customers appreciate the friendly and professional staff, particularly managers like Vannita and Phil, who are praised for their helpfulness, kindness, and excellent service. Many reviews highlight the staff's patience, willingness to listen, and ability to explain banking processes clearly. The bank also offers convenient access to accounts through its website and mobile app for those unable to visit a branch. Trustco Bank is rated 5 stars by BauerFinancial, reflecting its strong reputation for customer satisfaction. Overall, it is regarded as a convenient, friendly, and reliable bank that excels in customer service and personal attention.

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1. Schenectady, New York