Trustco Bank
Trustco Bank,
BanksHours:
3900 Carman Rd, Schenectady NY 12303 Hours
About Trustco Bank
Trustco Bank is a 5-star rated institution that believes in old school, personal service, welcoming customers by name. It offers a wide variety of great deposit and loan products, including easy mortgage and business banking processes. The staff is consistently described as friendly, helpful, knowledgeable, and welcoming. Employees are noted for paying attention to customer needs, responding always, and treating customers like family with compassionate care. They are helpful with accounts, make processes easy, and provide clear explanations to ease concerns. The bank has both physical branches and access via website and mobile app. The entire staff is incredibly friendly and provides fantastic, personal service.
Most Recent Reviews
August 2025
The employee over the phone was very professional and kind. I later came in person to further address my issue and everyone was super sweet and helpful :) They fixed my issue super quick too and explained everything along the way :)
August 2025
I am the Treasurer of the local church, John is always helpful when we have questions about the account. The tellers are always friendly and helpful.
June 2025
I took out a mortgage this year with John, the process was easy and had an approval within two weeks. John and his staff are always friendly and welcoming.
More Comments(28)
Other Information
Specialties: Checking Accounts, Home Mortgage Loans, Savings Accounts
Nearest Trustco Bank Stores
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