Trustco Bank has been a trusted financial institution since 1902, known for its low-cost, high-quality products and services. With 144 branches, including 53 in Florida, the bank emphasizes personal service, welcoming each customer by name. Reviews highlight the exceptional customer service at the Altamont branch, particularly praising a staff member who is knowledgeable, patient, and accommodating. Customers appreciate the friendly atmosphere and the staff's willingness to help with various banking needs, including account openings and home equity inquiries. Trustco Bank offers great rates on loans and deposits, making it a popular choice for both individuals and small businesses. The bank's commitment to customer care and security, particularly in fraud prevention, has earned it a 5-star rating from BauerFinancial. Overall, Trustco Bank is recognized as a welcoming and reliable hometown bank.
My experience with Surita Ramnath the assistant manager at the altamont ave trustco was great, she really puts in the extra effort to expedite the loan process and making sure everything goes smoothly. I highly recommend anyone going to her with any and all of there banking need.
July 2025
Very professional and friendly experience today when I went in to get a new debit card and do a change of address.
June 2025
Very awesome and attentive definitely will refer more people
