Trustco Bank has been a trusted financial institution since 1902, known for its low-cost, high-quality products and services. With 144 branches, including 53 in Florida, the bank emphasizes personal service, welcoming each customer by name. Reviews highlight the exceptional customer service at the Altamont branch, particularly praising a staff member who is knowledgeable, patient, and accommodating. Customers appreciate the friendly atmosphere and the staff's willingness to help with various banking needs, including account openings and home equity inquiries. Trustco Bank offers great rates on loans and deposits, making it a popular choice for both individuals and small businesses. The bank's commitment to customer care and security, particularly in fraud prevention, has earned it a 5-star rating from BauerFinancial. Overall, Trustco Bank is recognized as a welcoming and reliable hometown bank.
Words cannot express our appreciation for Chandy Dhanraj at Trustco on Altamont Ave. He's was so incredibly kind in helping my elderly dad with updating his accounts and walking him (and us) through all the steps to do so. Thank you for all your help, Chandy!
September 2026
Chandy notoized paper work I needed he answered all and any questions he was very nice and very helpful I like that he’s a manger at my bank where I have my business account.
September 2026
Great experience & even greater customer service by Chandrakant ! He was super helpful. Over all great visit :)
