Trustco Bank has been a trusted financial institution since 1902, known for its low-cost, high-quality products and services. With 144 branches, including 53 in Florida, the bank emphasizes personal service, welcoming each customer by name. Reviews highlight the exceptional customer service at the Altamont branch, particularly praising a staff member who is knowledgeable, patient, and accommodating. Customers appreciate the friendly atmosphere and the staff's willingness to help with various banking needs, including account openings and home equity inquiries. Trustco Bank offers great rates on loans and deposits, making it a popular choice for both individuals and small businesses. The bank's commitment to customer care and security, particularly in fraud prevention, has earned it a 5-star rating from BauerFinancial. Overall, Trustco Bank is recognized as a welcoming and reliable hometown bank.
Latch the branch manager is great to deal with. When I have an issue or need something from the bank, I know Latch is there to help. She returns calls quickly. Latch is very professional and customer service oriented. This is not something you always see in today’s world. Latch is a huge asset to Trustco
June 2026
Latchmie wad great. Answered my questions and was very helpful.
June 2026
I went in on Saturday to open up a checking account. Latchmie was wonderful! She was quick and efficient, while also making sure all of my needs were met. I would highly recommend working with Latchmie for all your banking needs!
