United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
1976 Schuyler St, Schenectady NY 12303 Hours
About United States Postal Service
The United States Postal Service is a mixed bag when it comes to customer service. While some customers have had pleasant experiences with the polite and helpful staff, others have found the service to be lacking. One reviewer describes a frustrating encounter where a lost package could not be located, and the supervisor was unable to provide any concrete information. However, another reviewer praises a specific staff member, a "black woman," who was knowledgeable and helped make the experience more enjoyable. Overall, the reviews suggest that the quality of service can vary greatly depending on the location and the individual staff members. While some post offices are described as "solid" and "good, honest," with staff who go "above and beyond" to assist customers, others seem to struggle with long lines and lack of efficiency. Despite the mixed experiences, the reviews highlight the importance of friendly and high-quality staff in making the postal service a positive experience for customers. The staff at the Heritage Station, in particular, are praised for their efforts in helping customers during difficult times.
Most Recent Reviews
August 2024
One clerk, several waiting in line. Service is not what it used to be. The one clerk was very pleasant but ultimately she couldn't help me with my lost package. The supervisor was helpful but couldn't give me any hard and fast information. Very frustrating to spend $10 to send a document by priority Mail and it goes...
read full commentJuly 2024
Post office is ok, but the delivery people in the area are the worst if you have to sign for a package expct to just pick it up yourself here.
March 2024
I walked in I got my package in about 5 minutes. The clerk was very friendly.
More Comments(73)
Nearest USPS Stores
You May Also Like
- Schenectady, New York