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“The customer service and atmosphere was wonderful. I took my necklace on March 9th and was ready for pick up on March 11th. Great work and pleased with everything and will be visiting again”
10AM - 6PM
112 Wolf Rd, Albany
Watches
“Eli was great to work help me find exactly what i was looking for and was treated like family would recommend to everyone and yall have my buissness for life thank you so. much”
“I had my grandmother's engagement ring redone for my granddaughter. I am beyond excited about hiw it turned out. They were able to preserve the original setting as well incorporate the stones from another ring to make this beautiful work of art.Exceeded my expectations!”
“Beautiful store, very kind people and fantastic service. Was in need of new chain as well as repairs done to my watch. Help finding a new chain was outstanding. My watch repair was done in a very timely manner and has ran great since I have received it back following repair. I will definitely be back here and will be recommending all friends and family.”
“I bought this necklace from them I have sensitive skin and told them I will sue if my skin develop any infection. To test it out I wear it everyday I bath with it every night and never take it off. Had it for 5 months now and just bought earring 2 months no color change. I’m coming soon for gold grill but so fair I been treated good. Let me also be clear there are plated gold on right going toward Macy it’s cheaper.MAKE SURE TO TELL THEM YOU WANT REAL GOLD NOT PLATED hope this helps”
“Nothing exceptional, in terms of the variety of Swarovski products available at the store. Staff are helpful, but are different on every visit (or so it seems) - so that can be a challenge if you're going to ask questions (if staff are always new, how much do they really know about the products, right?) Stop by if you're in the mall - those Swarovski figurines are always fun to look at...I have my eye on that Batman, but may need to trade in my car to afford it! ? Ah well, who needs a car, anyway...Upgraded my review to 4 stars for the quick response from the owner (within 24 hours) to my review. Not all owners are monitoring reviews, and even fewer respond to them. I see that this owner responds to both positive and negative reviews in a professional manner - kudos!”
“Sofia831799 was the best she gave me the best service ever. Sofia even up sale me a Lil but definitely not pushy. I enjoyed my time shopping in the store she was so knowledgeable about the products. She knew the answer to every question I had. This is the first time I ever felt so comfortable spending my money. The way she explained and described the merchandise I know I was getting high end quality. Sofia at store#00646 is the best part of the store I just want to say thank u for all your help I know my girl is going to love her gift”
“Michael at the Genius Bar was very helpful in problem solving and trouble shooting. He was thorough and really listened to the customer. Was lucky to get in without an advanced appointment and waited less than 10 minutes.”
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“Rick, where do I start? He takes care of me time and time again. Every time I go there it’s a friendly environment and he helps out from start to finish. He made sure not only my family and friends i refer have the best time but he made my niece and nephews birthday a very special one by getting me an amazing necklace and a custom made anklet!! 10/10 would recommend Rick and Regency Jewelers!!”