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January 2024 by Joe Walkup
Two guys behind the counter were very helpful. Found the toilet part that the big stores don’t have and I couldn’t find the part online. Guys we’re very knowledgeable.
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January 2024 by Sarah Welnahm
Great staff. Very helpful and timely.
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August 2023 by M J
I never write reviews of places. I don’t believe in bringing companies down because of a bad experience. However, I cannot help but write a review of my experience at this store. Last week, I needed some PVC pipe. I am not from this area, and after looking around for stores, I found this store which had the correct size of PVC. I walk inside and go up to the front counter. There appeared to be only one person at the register. He was on his computer for about a solid minute without acknowledging me. I waited patiently. Finally, he looks up and says with an annoyed attitude “can I help you?”. I say “yes, I spoke with someone earlier about some 6 inch pvc pipe”. He looks me dead in the eye and says “wasn’t me”, and proceeds to go back on his computer and ignore me. I say “ok, could you please let me know where I can find the PVC?”. He then starts to raise his voice at me for no reason, saying something along the lines of “well what’re you going to do? Just take it and walk out?”. At this point I’m so confused. He’s getting angry at me for simply looking for PVC pipe. I said “what do you mean am I just going to take it? I need to buy PVC pipe”. Still in his angry attitude he says “ok then we need to do a transaction”, as if he thought I was stupid and I was just going to steal the PVC. I was confused at this entire transaction. After looking at other reviews online, it seems this specific person is always like this. This is not how you should act in a customer service position. I did not catch the man’s name, but he was older with long hair. This is a grown man treating strangers like this. He does not belong in customer service.
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April 2022 by Jo Jo Topino
I would say very knowledgeable...for what the customers needs..! I was explained thoroughly...
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April 2022 by Andrew Buyce
Very knowledgeable staff!!
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March 2022 by A Nova
Don't go anywhere else for your plumbing needs.. Their service and sale people Do their jobs and do them well. When a service parts dept. is given model numbers, pictures etc of a product THEY Hit the nail on the head unlike The one on Freemans Bridge Road Rude nasty and STUPID
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February 2022 by Dana C.
April. Is. Amazing. Go see her for all of your plumbing or light fixtures! Order early due to obviously delays with products.
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July 2021 by Charles Miller
A lot of stores that a went to didn't have 1 1/2" black pipe in stock. Security supply had both , pipe & fitting.
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April 2021 by Michael Burdick
Staff was helpful and friendly. Had exactly what I needed.
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January 2021 by InTune Marine
Very happy with this store. Tom was very helpful during & after the sale. They had the exact parts I wanted and the prices were better than large online retailers. Very pleased!
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November 2020 by Joan Hope
We just completed a bathroom renovation and this company was the go to for all supplies. We found their prices and quality to be better than other places. The showroom provided a wide variety of options and April helped narrow down what products would work best for our needs. April is exceptional at her job and made the project easy and stress free. She provided excellent advice and customer service and was very easy to work with. We highly recommend April and Security Supply. Our bathroom turned out beautifully and just like we wanted and we couldn't have achieved the excellent results without them.
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November 2020 by Elliot Schwebel
Scheduled an appointment with April. She was very informative about their products. Will be placing an order shortly
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November 2020 by Dan Mahoney
Great supply house. Much better than the big box stores
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November 2020 by Chrissy Foley
Great people, great supplies very nice business
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February 2020 by Chrissy Foley
this is a great business and very friendly and helpful people my husband deals with this company all the Tim
