Post Offices near Scotia, NY

“I don’t know the lady’s name, she had glasses though. I went in today (a minute before closing) because a important package I was expecting got delivered to the wrong mailbox and she was able to figure the whole thing out, she gathered all the information made some calls and within like 15 minutes the situation was fixed. I don’t usually do reviews but she was really kind and helpful during a time(1 min before closing) where she could have been annoyed.”

“The Altamont staff are kind, courteous and efficient. I don’t remember everyone’s names but my dealings with Kenny and Devon have been superb. They have gone out of their way to help me. USPS, don’t loose them!”

“Only had an issue at this place once around the holiday season with a woman I didn't recognize, but otherwise every experience and employee I've interacted with here is always wonderful. The lines can be long but the staff are all either super helpful, upbeat, or both which brightens my day. I wish I knew their names but there are two dudes that're always there and they truly kick ass. Thank you for your awesome customer service!”

“I was there on July 1,2023 and met the friendliest and niceness Lady clerk ! She's helped me with the package I was mailing that day. Thank you! You made my day, a month, a year. In 24 years never met anyone behind that counter as great as you are. ❤️”

“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”

“This post office is fine, they're open later than most especially on Saturdays. Keep in mind they close for an entire house for lunch, 2-3.The lines can get long here, lots of people come with completely unpacked items and want to ship something, which can make it take 20+ minutes sometimes if there's a couple people in line unprepared as there is only one teller at a time.They do their best to handle it though, so that's really not on USPS.”

“I had a lost package. I called the post office and open a case to find the package. The post lady called me on Friday and informed me that she would look into the problem. On Monday, she called me back and assured me that I would get a pink slip in the mail the next day. When I got home from work the pink slip was in my mailbox like she promise. I was so worried that I would not get my package but I got it. Thank you for your help and reassuring me.”

“A solid post office. This is a good, honest post office in my experience. I have lived upstate for a while and I feel fortunate that this is my local post office because if your local one is bad it can really be the bane of one's existence regardless of how nice a place you live.I would also like to mention that the staff here are wonderful and will go out of their way to be of assistance to you which has not gone unappreciated by me. Jacob, Maddie, and Justin (new carrier) have all gone above and beyond in assisting me during a difficult time (being temporarily displaced from my apt due to construction then being moved back) and I had to mention them.Thanks so much to Jacob in particular for going out of his way to locate, scan and hand me my mail shortly after closing one rainy, stressful day when my mail was being held... the kind of customer service you don't often get.Thank you Heritage Station for hiring friendly and high quality staff.”

“Judith was very professional helping us with our passports on 4/29 in the afternoon. Unfortunately- she had to babysit entitled, rude people during our transaction that felt their inability to read, wait in line and follow simple instructions needed to be everyone's problem but their own. To the young punk in the Adams Heating and Cooling t-shirt, please do the world a favor and grow up. If i was a person that had feelings, I would feel bad that your mother didn't hold you enough when you were a baby but I'm not that guy. Great job Judith!!”