CVS Pharmacy receives mixed reviews regarding customer service and inventory. The pharmacy staff is often commended as helpful, patient, and pleasant, with specific praise for going out of their way to solve prescription issues. However, experiences with other staff can be very disappointing, with reports of rude service and bad attitudes. A recurring issue is that medications, particularly one specific prescription, frequently are not in stock, creating a monthly problem. While some customers have had very bad experiences leading them to shop elsewhere, others find great customer service in the pharmacy department.
