CVS Pharmacy

Convenience Stores, Pharmacies
Hours: CVS Pharmacy in Setauket is a neighborhood location providing prescriptions, everyday essentials, and health and wellness support. The pharmacy team is frequently described as excellent, helpful, professional, and lovely. They are accommodating, try hard to answer questions, and are consistently willing to help resolve medical issues. Many note the pharmacists and some pharmacy techs are particularly commendable. However, significant operational challenges are reported. The pharmacy is described as grossly understaffed, leading to long wait times, errors in insurance billing, and a problematic phone system. This situation is noted as unfair to both the hardworking staff and the customers. The store itself often feels messy, crowded, and cluttered, with displays and items sometimes disorganized. The building is reported as getting old, with stained carpets, broken shelves, and an unpleasant smell. Perishable food items in non-working refrigerators and freezers are often at room temperature, making them unreliable. The location is also noted as being consistently more expensive on common items than nearby pharmacies and often out of stock on important products. Despite these issues, the front store staff are acknowledged as always nice and friendly. The store carries a wide array of expected pharmacy and grocery items and is open seven days a week with extended hours. The core sentiment is that the dedicated staff deserves better working conditions and that the community would greatly benefit from operational improvements and a needed makeover for the location.

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1. Setauket- East Setauket, New York