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“To Andrea whatever your name is. I am proud of this business for taking the time to scrutinize and be overly cautious (if that's possible in this day). I COMMEND this business for taking the time to properly perform their LEGAL OBLIGATION. The community should support this LACAL AMERICAN SMALL BUSINESS for being good citizens. Something all too rare these days. GOD BLESS YOU! AND THANK YOU FOR YOUR INTEGRITY ??”
“We had a shipment coming in earlier than anticipated to our residence while we were away. Thanks to the great communication and management at this terminal along with an awesome driver, our delivery was there in excellent condition when we got home.Thanks to all.KevinRetired Freight Driver/Dock”
“Excellent customer service. Talah explained the difference and pros and cons of laptop models I was considering. I'm very happy with my purchase so far. Everyone I dealt with was professional and friendly.”
11AM - 5PM
241 Rte 9W, Glenmont
Shipping Centers
“We needed to ship a package to England. But UPS doesn't ship to England so we were dissatisfied with the product. However, the sales associate, Justin, was very helpful and professional.”
“Our business has used this company for a variety of needs over the year and they are always pleasant and professional. I see a woman made a comment about this place that is negative and I have never experienced anything but the opposite of her complaint.”
“Carlos was an absolute delight. You really don’t come across great customer service anymore these days, especially In places like the post Office, where people are just trying to get through their day. What a pleasure it was to walk in here on a Thursday afternoon, and be greeted by such a pleasant smile and helpful demeanor. Carlos is the epitome of a someone that can truly change someone’s day around just by being kind and helpful. Someone that goes above and beyond, just because. Truly one-of-a-kind and I hope to see Carlos again soon. Thank you Carlos for being one of those people that restores my faith in humanity!”
“It’s a great store. I’ve shipped many packages of important items here. The staff has always been kind and helpful. There’s always a variety of staff and I’ve never run into anyone who hasn’t been professional and courteous.”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”
“Mubashar was perfectly kind and courteous. I was doing a rather frustrating return and he made the process simple, painless and pleasant! I’m very satisfied with my visit!”
“I called the post office about a package that I hadn't received on its expected date. Damien explained to me that sometimes packages take longer than expected. He took the tracking number down and my phone number, said he would keep me update on the status of the package. He called me today to let me know that they received the package at the facility and that it was out for delivery. Great customer service!”
“This is my favorite post office in the Capital District. The staff is always helpful and I know that if I ever have to do something of importance, I go here. It seems like the majority of negative reviews for this post office have something to do with passports. Well, you know what, this is not a passport office, it is a post office. They deal with mail primarily and passports is a small service that they offer. No one who is waiting in line to drop off their mail wants to see you filling out your passport application. So stop complaining and be glad that you can get your passport taken care of locally. I’ve never had any issues with them handling mail - they are great. And I’m sure that they are actually great at passports also. They are very professional and friendly as well.”
“I had to renew my passport for an unexpected international trip while on a visit to the area. I was able to have my photo taken here which made this s one step process. Though that made the task very convenient it was the postal staff member that made it a pleasurable experience.”
“I went to this post office located in the Empire State Plaza concourse on 01/02 around 1:30 pm. The employee Justin is really nice, helpful and answered all my questions with patience. I had a number of questions related to priority mail service, and different sizes of priority mail boxes they have at this location, and Justin is really knowledgeable, professional and excellent! I would definitely go back to this post office if I need help with any other questions or if I need to send out any package.”
“Went to day to get some money orders, was presently greeted by Conner; what an awesome kind person. Such an uplifting attitude super funny and super kind. I wish I lived in Albany so I could see him once a month. Till next time Conner I wish you the best!”
“Went in yesterday to ship my gifts for operation Santa. The woman at the counter ( I didn’t catch her name) was incredibly patient and helpful despite being unfamiliar with the process. This was one of the best post office experiences I’ve had anywhere.”
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“I love this post office. I’ve used it for over a year now, and have never had one issue. Always received super nice, amiable service, and our mail carrier is super sweet. It’s hard to work in a short staffed environment, but I’ve never heard one complaint from the workers. They are exemplary employees.”