The UPS Store
Shipping Centers,
Printing Services,
Mailbox CentersHours:
279 Troy Rd #9, Rensselaer NY 12144 Hours
About The UPS Store
The UPS Store in Rensselaer is a locally owned and operated business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews describe it as a great store with staff that has always been kind, helpful, professional, courteous, friendly, and efficient. Customers report usually being in and out in minutes and note the staff is patient and helpful with tasks like reprinting a label or taping. Some reviews clarify that the store is a franchise and not responsible for broader UPS shipping issues, such as a driver not processing a package correctly or a lost package, which were resolved by the store's kind follow-up. While one customer mentioned a negative experience with a different UPS distribution center, their experience at this specific store was positive, with staff noted as being professional and kind enough to waive a fee. Overall, many customers report nothing but great service.
Most Recent Reviews
June 2026
After going to Staples and having a little girl stare at me and tell me there's no way she can do what I asked I went to the UPS store in East greenbush and the girl there had me in and out in two minutes. UPS store has qualified people able to do their job. Five stars. And a huge thank you.
April 2026
The UPS Store has convenient hours, location, and parking. Closer to my home than the local USPS post office, better and consistently better service and delivery. Friendly, knowledgeable, helpful staff - especially Jay at this store # 5323.
January 2026
The person who help me was very helpful and very nice !!! I will be back !!!
Sincerely,
Christopher Sanchez
More Comments(108)
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