Electronics in Shirley, NY

“Honestly I wish I could give this store 10 stars out of 5! I had been having issues with the "call" function on my phone. Previously I had spent 2 hours in online chat with Cricket Customer Service; after their attempts didn't work, the online folks told me to visit a Cricket store in person. The first Cricket store I went to was not helpful so I came here, and it was like night & day! Tanya was incredibly kind and helpful. She listened to what was going wrong. She tested some functions herself, swapping SIM cards in different phones. She called Cricket's deeper tech support system herself on the store phone, and worked with me and the tech guy to test and troubleshoot further. This took more than an hour and she never lost patience. They eventually figured out it was a bug in the phone itself (some Samsungs just seem to lack a key update capability), and this allowed me to send the phone back while it was still eligible for return. I am so grateful for their help - and their kindness. Thank you!!!”

“When I was a child, I loved Nintendo! I would play Mario, Contra, and the vast library of games it had to offer. But, now, that's a distant memory, or so I thought; "BattleGrounds" proved otherwise. First off, let me start by say, it was my brother who wanted to come here. Normally, your phone needed a new battery, you scheduled an appointment with Apple and you go.Not anymore, and not for Apples ridiculous prices! Now you can goto Battlegrounds! I knew of this place and been inside once, before the improvements. From the outside, the building looks impressive, with its large banner centered with authority. Inside is equally as impressive. The inside is a throwback to my childhood! Duck hunt guns, Nintendo games and even play station 3's are everywhere. I was also impressed with the tournament arena they had in the back. But after a swooned for a bit, my brother went to the counter for help. The specialist took us right away. He explained that you put down money for the battery and when it gets delivered, you pay them to install it. The process takes about an hour. That's pretty cool and they do it cheaper than Apple. I asked if they door all, game systems, computers and laptops. You name it, they do it, he said. I thought, that's pretty cool. I also asked about the gaming tournaments and he said they don't do them anymore because of COVID. It completely killed the following. That was really sad to hear. So after everything was done my brother and I thanked him and thanked tried to thank his partner. His partner, just looked up, grunted, and went on with his business completely ignoring us. I felt that was rude, but I wasn't going to do anything about it. I mean, I hope he doesn't treat all his customers like that. I definitely like the place, now I know where to go if I want to feel like a child and enjoy myself around all school games.”

“I don't have metro but by today's experience I'm going to try to switch right away. Ana was very kind and very very helpful, I was having issues with my phone and nobody seemed to know what they were doing and couldn't help. But this location and specially the employee was great help. Thank you Ana for your patience and understanding.”

“Purchased a 2016 Mint Escalade in December of 2019. Still running strong loving it every day. At 3 1/2% loan rate why would I ever buy new?Super satisfied lifetime customer”

“With my bad luck, I dropped my 2 coffees. The lady behind the counter was sweet and understanding. Didn't make me pay for the wasted beverages. Really appreciated that. Unusual friendly service.”

“Fantastic from beginning to end. Went in to change my brother's phone, and the process was smooth. Carmen was great. Super helpful and very friendly. We had a blast getting assistance from her. It took more time than expected because my brother had a lot of files and pictures to transfer ? so that was LONG. But otherwise, great. Thank you, Carmen, for the assistance today. ?”

“Watch out for the panhandler who rudely asked me for a buck today from right behind while I was waiting on line. ?Smart move;you will NOT try to intimidate me next time! I will not help you ease your pain in cigarettes and sh!t!! Never had a problem until today,SMH!”

“Nothing compared to the more modern store future up the parkway.Nostalgia comes to mind when I think of this location.The staff are WAY nicer than the other 7 Eleven location on William Floyd Parkway .They have a lottery machine!!”