Metro by T-Mobile at 960A Montauk Hwy offers great prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The friendly staff, especially employees like Ana, provide helpful and patient service, guiding customers through plans and assisting with phone issues. Many customers appreciate quick and efficient service, with some switching from other providers like Boost thanks to the excellent support received. The location is known for its understanding staff who suggest better plans and make the process easy. Overall, customers recommend this store for its helpful staff and quality service.
Vic was an amazing customer service representative. Thank you for the quick and painless process. Amazing!
October 2025
Anna was so nice. Bought a phone there and it was stolen less than 24 hours. I can't file a claim because I don't have a pin. Assurance is crazy. Btw the phone nine to here didn't work
September 2025
Great service as ALWAYS! Anna is so helpful and knowledgeable.
