J & R Auto Body & Repair is a highly recommended auto repair shop that provides exceptional service and customer care. According to the reviews, the business is known for its honesty, efficiency, and fair pricing. Ritchie, the owner, is praised for his extensive knowledge, patience, and willingness to go the extra mile for his customers. Customers have highlighted his ability to diagnose and fix issues that other mechanics have missed, as well as his commitment to finding the best prices to fit their budgets. The shop is described as having a "more hard-working, local feel" with a welcoming atmosphere, especially for female customers who may feel intimidated in auto repair settings. Customers have appreciated Ritchie's clear communication and explanations, ensuring they understand the work being done on their vehicles. In addition to their mechanical expertise, the team at J & R Auto Body & Repair is commended for their compassionate and personalized approach. They have been praised for accommodating customers' needs, such as providing transportation to and from the shop, and for showing empathy during difficult situations, such as a customer's car being totaled. Overall, J & R Auto Body & Repair is consistently described as an honest, efficient, and customer-focused auto repair shop that goes above and beyond to ensure a positive experience for its clients. With its team of experienced and caring professionals, the business has earned a reputation as one of the best in the area.
Such a pleasure dealing with Ritchie and Tom. I highly recommend working with them.
May 2024
You couldnt ask for a better, more professional experience Ritchie is the best, my car looks brand new and he made everything so easy. Highly recommend!!! They are the best in the area.
February 2024
Excellent customer service. They towed my car to the shop and fixed the problem in no time too.
