Sporting Goods near Shirley, NY

“So I just got in my car from famous footwear in the Mastic/ Shirley area. I am writing this post for 2 reasons. I want to let the district manager.No, the boy that works there named Carl was extremely sweet and kind. He was very warm and welcoming. He helped me with any questions. And he helped me with any shoes in every way possible. He was looking stuff up online for me. He made me feel very, very good, but then he went to his manager. I'm assuming she's the manager. She was the only person in the store. Other than him. And she was so cold. She barely wanted to say a word. She didn't want to hear anything. Basically, she didn't want it answer any of my questions. And as I was checking out, she came over to stand behind him, I guess and be a hawk following me around the store also that when I was trying to get her attention, when he was checking me out to let her know that he was a great employee, she barely acknowledged me and I said excuse me, do you hear me? I'm letting you know that your employee is a very nice employee and he's very kind and she's like, oh yeah, okay.... i'm sorry, but what the hell is that?! If I was I wouldn't even want to work there because it's so uncomfortable. She's so stone-faced that. I didn't even want to ask her a question. She looks like she's so miserable that you don't even want to talk to her. That kid would be better off a manager or something. Then she because she will make a customer, never wanna return. So I will call a number just in case she sees this instead of a district manager or a corporate person. And doesn't say a word. All I know is if it wasn't for the guy working, whose name is Karl, then I would have walked out of that store because of her so you can thank Carl for me buying 2 pairs of shoes tonight. It's unbelievable People don't see this and the managers, because the managers think they're hot shit and better than everybody because they have a title of an assistant manager or a manager, but they don't realize that they're pushing business away instead of bringing it in!!!

Thank You Carl for making my night a little bit better than it was with my sister just passing away and everything the last thing I needed was the miserable lady, whatever she is a manager or not but this REAL EMPLOYEE CARL, DESERVES RECOGNITION FOR BEING A NICE HARD WORKING PERSON WHO HAS A GREAT PERSONALITY AND A HEART.”

“We’ve been coming here for years with the kids and this is always the spot. Any lacrosse parent knows how much money goes into this game… so having people who make sure you’re getting the right gear at the right time, and not wasting it on stuff you don’t need, is everything. TJ and the staff are awesome, and when it comes to stringing pockets he’s wizard status. Couldn’t recommend this place more… pretty sure we’ve logged more hours here than some tournaments ?”

“Went in today to do a return/exchange and get a few things, the whole staff was incredibly knowledgeable, helpful, and polite. The professionalism exemplified was a standard they have raised the bar on setting and had to do a review about it.
Thank you.”

“One of the few places my guy can get sneakers in the wide widths he needs. And with the coupons and points from the free loyalty program, he got a second pair for practically FREE! I'm going to get my work sneakers here from now on so that we can rack up even more points (especially since the Bob's Store near me no longer accepts its own coupons due to the fact it has had a"store closing" sign posted...for two years).”

“Fast shipping, great customer service, and a huge selection of items. There was a slight issue with one of my items ,and they fixed the situation immediately. Very responsive and considerate of there customers. Affordable prices on shoes. Definitely will be shopping with them again.”