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“First time that I visited your store. It was a very positive experience. I needed to send auto parts back to the manufacturer and Joe made it very easy. He was Very pleasant and extremely helpful. Will definitely return when needed.”
“I have never had an issue with this this post office. They’ve always treated me with respect and they were courteous as well professional. Even when I’ve had a huge amount of packages shipped there. I’ve never had an issue with my mail either. They also are very personable, but have very strict guidelines by the federal government. If you have a zip code to look up it takes two seconds of your time to look it up! thank you for doing what you do!”
“Great staff!! Always friendly and helpful. They helped my wife track down a package and got it delivered for her. The only gripe I have is that they are closed from 11:30 AM to 1:00 PM.”
“Had a bit of a complicated order and stock was low on the items that I needed, but the collaboration of several stores made the order happen. Special thanks to Emma, Bob at the Wappingers Falls store and Lexi at the Middletown, New York store”
“Their prices were lower than the big box stores and my prints were done the same day I placed my order, which was amazing. I was able to print my photos and yard signs in a single trip!”
“I was very impressed with the friendly and accommodating staff. They went above and beyond setting me up with processing shredding, and made the experience pleasant. I would recommend this store for its fantastic and responsive customer service.”
“I don’t understand the negative reviews I see here about the mail delivery. The new carrier Jim is a nice guy that goes above and beyond to get the mail and packages to the residents even in the most harsh conditions. He’s a perfect example of what a postal worker should be . God bless this man !!!! Honestly he should be in charge of the operation”
“Second time we come here to file our children's passport applications. We've had good experiences both times. Today the lady was extremely nice and helpful. We had scheduled the appointment for 1pm and the actual location says closed at that time for lunch. The girl saw it wasn't our fault or hers but she help us with the process and even took the time to retake our baby's picture. We greatly appreciate it.”
“Love our small USPS. My mail and packages always delivered on time, thanks to Michelle. Also glad to have Greeting Cards. I went yesterday to mail a card and realized I did not have it in my purse, so I just bought one from there and mailed it. Annette is always helpful and friendly. Thank you.”
“Always friendly and super kind since the first time I walked in there. Love everyone here, they are like family and it’s always spotless and clean too! Amazing staff!”
“Ben and Tony at FedEx were absolutely amazing! They went above and beyond to help me with my shipment and made the whole process so easy. Both were friendly, professional, and truly cared about providing great service. Highly recommend them — thank you, Ben and Tony, for making my day so much easier!”
10AM - 6PM
470 NY-211, Middletown
Shipping Centers
“I needed fliers quickly and was helped by a new employee named Genesis who was simply amazing. She was patient, kind and a great trouble shooter. I experienced top notch customer service...the old fashioned way! She made sure I had a place to sit down and just made me feel like a VIP! Great job Genesis!”
“Wow ! Are we talking about the potf office in Warwick NY ? The staff at the branch are polite and friendly. Some things are out of there control, always helpful to me. Can't say enough about my home carrier. Maybe I'm just lucky ?”
“The front desk representative Cynthia is an angel!! Greeted me with a smile which she kept throughout our entire interaction! She was so patient and went above and beyond to assist me with my passport application. She even called the agency and gave me step by step instructions. Truly appreciate her and her dedication! Definitely broke the negative stereotype associated with postal services. Thank you Cynthia.”
“Fantastic customer service and exceptional professional from the agent Alison in particular keep up the great work...any issue I've ever had at this location has always been handled with care, understanding, and professionalism”
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“Very kind lady simply took my pre printed label and jacket(returning) and completed the packing process etc without asking for a dime. Class act, rare these days.”