“Rented a van to travel to NC for my mother who is wheelchair bound from the Mamaroneck location. Seamless reservation and pick up. When I returned it, I saw that I was billed for a different mileage. I showed what I had captured on my cell phone at drop off and was credited with that mileage.”
“I believe that consistency is truly difficult to mimic and maintain. But my experience through this enterprise was phenomenal, personally I’ve been coming here for the better part of the last 6 months. I’ve had really good service every time I’ve come to this location. Even when they’re swamped with work. Pic is just a photo i took of the rental on my most recent vacation.”
“I just spent a week renting a car from Hertz in Smithtown, with an option to purchase. From the start, my salesman Lawrence Maniscalco and his GM Jason were extremely helpful and professional. They did all the work, met my needs, and made my experience very worthwhile. I ended up buying the car. Hertz of Smithtown is totally legitimate and transparent. The only reason I didn’t give them a perfect 5 star review is because I received just one key. I will need to go to Nissan for a second key and that’s going to cost me another $500. I was hoping Hertz would order me a second key or deduct $500 from the price of my car but they said they couldn’t do either. Given that, I gave Hertz of Smithtown 4 stars, but that has no bearing on my salesman Lawrence or the GM Jason. The two of them deserve perfect 5/5 scores for the amazing job they did for me. Hertz owes me $500. They left me feeling very disappointed and they clearly do not appreciate me as a customer or value my business.”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
