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“I want to share a great experience at ubreakifix at 53 Rt. 111 Smithtown, NY.
Diego did a great job figuring out what was wrong with my daughter’s phone screen, got it fixed in no time and being the phone back to work.
This is my first time at this location and the customer service was great.
Shout out to Diego for his professionalism, welcoming attitude and expertise on the iPhone stuff.
Totally recommend this place for any phone related repairs.”
“Joseph was very helpful when I needed a phone replacement after mine fell in the ocean. He explained all the charges and any ways to save on our monthly bill. There were a couple customers and everyone was being helped as expeditiously as possible.”
“Roberto is very knowledgeable and has great customer service! I took my son’s tablet to get fixed and within 15 minutes he had it ready. Very friendly and courteous. Any phone or device repairs he’s the person to go see.”
“The man was very nice and polite and he refound my M,N O and P contacts that I lost and also my apps were also disabled and he fixed that so now I can get into them.”
“Great store! Ron was so patient setting up our phones and explained everything! After dealing with T Mobil this experience was a pleasure! I want to thank Ron for a great experience!”
“Me and my wife were at this Verizon store and the techs there were very helpful and knowledgeable. They really got us in a good place with our communication services .”
“Thankfully, Not associated with the UbreakiFix in Smithtown at all. I needed my kids tablet repaired and Smithtown was never open and didnt answer the phone.
Despite being further from my home I called the Deer Park store. They answered the phone and said they could take a look. Later that evening they called me to let me know what the issue was. The Manager was very nice and informative. He told me the cost of the repair. The part and repair costs were a little more than I expected but it made sense based on the age/model of the device. There was no pressure to fix it and even suggested buying a new one would be cheaper. I still got it repaired and it works great now. The whole time they kept me in the loop and up to date on the status since parts needed to be ordered. Professional business every step of the way. Thanks again for all the help.”
“One of the better locations I've been to. Sunny helped me out a bunch and got me well taken care of. 5 star service...ask for him and you'll be in good hands!”
“I had an amazing experience with Brendon at Verizon! He was incredibly knowledgeable, friendly, and went above and beyond to make sure I got exactly what I needed. Brendon patiently answered all my questions and helped me choose the best plan and phone for my needs. His professionalism and attention to detail made the whole process smooth and enjoyable. I highly recommend Brendon to anyone looking for exceptional service at Verizon. Thank you, Brendon!”
“Daniel Cohen was absolutely wonderful!! He answered all my questions and helped with setting up my phone and daughter’s watch. Would definitely use their store front again.”
“I wanted to share some wonderful feedback about Chris M. My 82-year-old grandmother recently purchased her phone from him, and she had so many great things to say about his exceptional service.
Chris M was incredibly sweet and kind, going out of his way to ensure she received all the help she needed. He even took the time to connect her phone to her car’s Bluetooth, which was a huge help. His attentiveness and respectfulness were evident throughout the entire process.
Chris also walked her to the door and carried her bag to the car, which was especially thoughtful given her difficulty walking without her cane. His kindness and professionalism made a significant impact, and we are truly grateful for his outstanding service.”
11AM - 6:30PM
907 Montauk Hwy, Bayport
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“Matt at AT&T Bayport was very knowledgeable and helpful with our particular issue. Very friendly and willing to listen to what we needed and walked us through the corrective actions. Go visit Matt you won’t be disappointed.”
“perfect experience at the at&t store. They really take care of your business and give you good business promotion highly recommend this store for savings and any help you need with your phone if you are technology deprived like me.”
“This is my second time at this place. Best costumer service I’ve had in a long time. I wish every business had such great employees. Leli was amazing, super patient and helpful. He really cared about providing the best for us as costumers, he even gave us information about offers and savings we could use. Very good experience ??,”
“The young men here are always so knowledgeable & helpful. I never feel pressured or as if I'm being rushed even if there are a few customers in the store. Can't say enough good things!”
“Guy at the desk's very friendly and helpful
Come for any kind of cell phone service he'll solve it on the spot
The person in charge is very friendly and helps you with all cell phone related problems and questions...”
“This UbreakI fix in Port Jefferson is great. The tech here is unbelievable - I had given up hope for my Bose earbuds & he fixed it - I am still amazed
So Thank you very much!”
10:30AM - 7:30PM
749 Suffolk Ave, Brentwood
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“Total by Verizon, your best option, in technology and speed... Dare to be part of this family, the best discounts on cellular plans, bring your identification and be the first to receive your free equipment and accessible plan... in your pocket.”
“I was having a big issue with my son’s cell phone. I tried calling Verizon to fix it, but after over a half hour I was losing my mind, so I decided to give the Verizon store in Islandia a try. Jake welcomed me over graciously, not minding at all that I was just there for service, and fixed my issue unbelievably fast. He even tweaked my plan to save me some money which was a nice surprise. His two colleagues also stopped by when they finished their customers to lend support to Jake if he wanted it. Great atmosphere and service. Smart, kind, generous and witty…everything you can ask for in a (Verizon) man. ? I highly recommend this store. Thank you all again for saving the day!!!”
“Great service!! I brought my laptop here after the screen stopped turning on. The gentleman behind the counter was friendly and knowledgeable. He replace the fan causing the screen issue quickly and for a fair price. Will be returning for all my laptop needs.”
“On March 30th, I came into this Verizon to upgrade my device. Although I was anxious at the beginning of the process, Cory, who had helped me that day, eased every bit of doubt, anxiety and answered every question I had with 100% confidence. He assured me that all of my information would transfer over, he helped in the transfer of information from my old phone to the new one and was incredibly thorough and kind. Thank you Cory!”
“Eunice G. was such an enormous help going above and beyond to ensure that I was happy with the phone that I left with. I highly recommend going to the Central Islip Cricket store, it’s the best one in Suffolk County NY. The customer service is excellent I will be coming back for all my future cell phone needs.”
“Ive been coming to Holbrook since the new ownership took over and it’s an amazing experience every time! They were able to help me save $1000 ok a new 15Pro Max and reduced my bill significantly. Great store and wonderful staff- highly recommend!”
“I needed a cable for my old high end Sennheiser HD600 headphones which Sennheiser won’t do anymore. I was looking at a specialty shop in Utah that fixes only headphones. I sent him a message, he replied with the reasonable final cost and estimated day the cable would arrive. I let him do the job and glad I did. He kept me informed when the cable would arrive and called me that night, job finished ready to pick up. An honest businessman who does good work quickly when it’s possible. If not I’m sure he will tell you the truth about what can and.can’t be done. What more can you ask?”
“Hands down the best customer service I have ever received in a wireless store. Not rushed at all. James and John were super helpful, friendly, and took the time to explain things. I will only be going to this store from now on for my wireless needs.”
“Fantastic. Rob helped me on a walk-in on July 4th for an emergency setup at a new apartment. He was patient, cooperative and incredibly helpful. Out of multiple stores that I have been to (Jericho, Huntington, Syosset, Plainview, Garden City, and Massapequa) Rob at the Hauppauge store was the only one able to properly assist me. I have spent the entire day running around speaking to employees who did not understand my requests and were not able to help. Rob has been amazing. A huge breath of fresh air.
10/10. Will return to this store again specifically for any future needs.”
“Great company, good customer service and quality products. They have a 100 percent guarantee on all there are products. They replaced 2 items for me with out any issues.”
“I had a fantastic experience with Massiel at AT&T. She was incredibly helpful and made the process of purchasing my new iPhone 16 Pro Max an easy process. Her knowledge and professionalism were truly appreciated. Thank you”
“Having acquired a phone from this store, I'm thoroughly impressed. The device performs excellently, and the customer service was outstanding. The team was well-informed, attentive, and went above and beyond to cater to my needs. I wholeheartedly endorse both the phone and the exemplary service of this store.”
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“Abdul and Tanya were very helpful in our transition to the new Google Pixel pro. We would always recommend both of them to anyonee in need of cell phone service. Thank you so much ?”