Smithtown Appliance Co. is a family-owned business known for outstanding and amazing customer service. The staff is extremely knowledgeable, tremendously helpful, courteous, and efficient, often going above and beyond. They provide excellent guidance through the selection process to help customers choose the right appliance. The business stands behind its products and resolves issues effectively. Prices are very fair, often the same or lower than competitors, with reasonable delivery and installation fees. Delivery is fast, sometimes within 24 hours, and the crews are extremely professional and careful. The experience from first call to installation is highly recommended for anyone needing a major appliance purchase. Customers report they will definitely be back and will not regret giving this shop small business a chance.
Amazing customer service! Brandon was very helpful picking out my fridge and the price was excellent. Immediate response time, incredibly kind owner, Vito and staff went above and beyond helping with everything
November 2024
Everything about this store .... the sales people, the showroom itself, the owners, the prices, the products, the delivery men... all stellar. 10/5 stars. TY Smithtown Appliance!
December 2023
Outstanding customer service. Vito and Mark were tremendously helpful in guiding my wife and I through the selection process so that we could choose the right appliance package for our home.